"I’ve stayed at this amazing hotel many times over the years and, for me, it’s an absolute must stay when visiting Tenerife. Best of the Best!
Great food, exceptional service, a beautiful setting, numerous swimming pools and plenty of space to relax and enjoy the sunshine, it really is a fantastic hotel.
I would highly recommend experiencing the Casas Ducales wing, where the service is friendly and personal. A special thank you to Eli, Patrick and Daniel, who all went above and beyond to make our stay extra special. Thank you, Jason"
"Quick 4 day trip. Beautiful hotel, modern, spacious with good and drink choice. Breakfast is fantastic, one of the best I have had. Reception staff are excellent and can’t do enough to help - we had a small issue with our room and were moved with no hesitation and upgraded due to the inconvenience. We will be back!"
"FOOD: Compared to other all inclusive hotels we’ve been to (cape verde, greece, antalya) food here is so far the best. Stayed fo 13 days and no issues whatsoever especially with our 15mo old
STAFF: all very friendly and polite.
Facilities: POOL they have fantastic paddle pool for babies and toddlers, they also have pool area for older kids.
Adult section in front of the castle and an infinity pool adults only area facing the sea.
Soft play area
Nursing room-changing facilities, steriliser (which I am very surprised that they have), microwave and sink.
Restaurant,ala carte and bars
Amazing food at the buffet
Ladon: steak house- I highly recommend people to try the T-bone, its for extra charge of 51euros but definitely worth it.
Nemuru-asian restaurant- not so impressed
Il paradiso- il edit this review once we tried it.
No issues getting drinks with bars, sometimes staff will also come to you at your table to ask for your order.
They also have a fastfood style restaurant by the kids pool area where you can self order on their kiosk. They have cheese bites, burgers, hotdogs, wraps, chips etc in there.
Only issue I had was for the first 5 days room aircon wasnt working and I reported it to them since day 1, infairness to them they tried to sort it out but its really not working. They offered us a room change but we are not really keen to pack our bags again, check out at 12nn and wait 3pm for the new room. Fan was offered but when we said yes to it, nothing was available."
"Great place to stay in Costa Adeje. We had a room with a sea view and there’s lots of space in our 2 bed apartment.
Nice adults only bar plus another bar/restaurant where the food is good value. Oh and Happy Hours every day as well."
"Canadian here. My wife (American) and I went to this resort on the last leg of our honeymoon for 5 nights in a Deluxe Room with a hot tub and ocean view. Despite the poor first impression, we had an excellent time!
Facts:
-The food was consistently outstanding at the buffet. They had a different meal theme each night we were there.
-Next to the resort is a free natural swimming pool that is iconic in beauty and fun. The pool is shallow enough to walk in & be warm, and the ocean waves crash into & over the pool making for magical pictures. It's about 5 min from the resort (you can see it from the resort). It's NOT something for people who cannot walk well. This was our favorite part! (Piscina Natural Acantilado de Los Gigantes on Google)
-About a 20 min walk south is Playa de la Arena. A black sand beach that is also beautiful.
-The pier is a 20 min walk north, where you can rent jet skis (recommended but extra €) at Los Gigantes Blue or catch a boat tour.
-All around the resort are good restaurants, and there is a corner store next to the resort too!
-3 pools; all are very nice.
-Spa seemed meh, but cheapish.
-Tennis costs €5 for 1 hr with a €20 cash deposit.
-Extra towels are €2.
-The on-resort night performances were mid during our stay, and the activities were lackluster. Enjoyable, but not exceptional.
-As a Canadian / American, getting here can be difficult; mostly the other guests were Europeans.
-People all understood English, or found someone who did."
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