I thought the location was wonderful and pretty clean inside and out, the parking is okay, could be better but in general pretty good. My problem was the terrible service I had.
I was using the restroom and all the lights in power turned off, about 15 minutes but we had to get ready to leave and take showers so I went to the front office to ask and kindly said hi my power in the room is not working? And the worker immediately said “YEAH I KNOW I got a call saying it’ll be back on at 12” (which is AFTER I had to leave btw) and so after she so quickly responded harshly without even an apology for the inconvenience, I started asking for any sort of solution! And she was like “well open the windows”
For one, I’m in my own private room, why would I want strangers to be able to see me, PLUS I needed to take a shower…. There’s no windows in the bathroom is there??
So I asked for a partial refund and she refused repeatedly and said “well I would have to talk to my manager about that but I can’t do that” and I said okay yeah let me talk to them!! And she wouldn’t let me do that either..
while we were still talking, the power went back on so I dropped it but I couldn’t believe how insanely rude she was from the start! And she said over and over again “it’s not my problem” yes it is your problem… I’m not paying $200 to sit in the dark and not be able to shower or do my makeup! I was so exhausted with such the terrible interaction I had with the worker