根據 382 則旅客真實評論
4.5 客房整潔度
4.4 服務與員工
4.4 客房舒適度
4.4 飯店狀況
Expedia 智遊網 旅客真實評論
由真實旅客所發表 來自New York
發表日期：2019年12月7日 在 Expedia 上
Had an amazing time. Place was pretty clean. The restaurants were great. The staff for the most part was helpful and nice
由真實旅客所發表
發表日期：2019年11月1日 在 Expedia 上
由真實旅客所發表
發表日期：2019年10月31日 在 Expedia 上
5* service, friendly and attentive staff, great location beach & pools !!
由真實旅客所發表 來自Amsterdam
發表日期：2019年10月24日 在 Expedia 上
Great new location with good food. Most of the food and drinks were allinclusive.
由真實旅客所發表 來自Minnesota USA
發表日期：2019年10月22日 在 Expedia 上
Property is nice, pools great, beach is close. Rooms clean and modern. Food and drinks are good. Easy to get from airport and I to the central part of town by bus that stops at resort. It’s safe here and staff are nice. The late checkout option was a bonus for a small fee but well worth it!
來自飯店管理人員的意見
2019年10月23日，由 Diana L - Hospitality Manager 所發表，飯店管理人員
Dear Amy,
Thank you very much for being with us and for letting us and the Expedia users know your thoughts.
We are are happy to hear that you have an absolutely wonderful time, there is nothing more than satisfy us to hear that we able to exceed your expectations!
Thank you again for being our guest, we would love to have you back here with us very soon!
Warmest Regards,
由真實旅客所發表
發表日期：2019年10月14日 在 Expedia 上
Such a great hotel - the longer we stayed the more we liked it! The staff couldn’t do enough to look after you and there was a great atmosphere with a mix of families, couples and groups.
The highlights were the live music pop ups around the pool, the beautiful gardens and of course the food. There were so many great vegetarian options everyday and I even spotted vegan cakes, tofu and cheese. My favourites were the salads, cous cous, dips, roasted veg like cassava and squash and the tasty olive bread. It was our first time at an all inclusive and we were really impressed with the quality and options - including the wines and cocktails.
The only draw back of the hotel was the beach as we ended up getting taxis to nicer beaches nearby (€12 each way). The hotel has very few sun beds and the beach is in a windy spot with lots of debris. There is also no bar there which we had expected. There are nice external bars there with great seating, but we were quoted €60 on the first day for a double bed and steered clear after that!
Overall we loved the hotel and our stay and hope to return!
來自飯店管理人員的意見
2019年10月15日，由 Diana L - Hospitality Manager 所發表，飯店管理人員
Dear Guest,
We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Grand Palladium White Island.
Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story.
We would like to thank you once again for your appreciation and hope to welcome you back again soon!
Warmest Regards,
由真實旅客所發表 來自Stuttgart
發表日期：2019年10月12日 在 Expedia 上
Rundum zufrieden
Sehr schönes Hotel
Tolle Lage und direkt am Strand
來自飯店管理人員的意見
2019年10月16日，由 Diana L - Hospitality Manager 所發表，飯店管理人員
Lieber Gast,
Vielen Dank für Ihre Bewertung und dass Sie Grand Palladium White Island für Ihren Urlaub gewählt haben. Wir arbeiten täglich an unserem hohen Servicestandard und freuen uns umso mehr, dass Sie absolut zufrieden waren.
Wir würden uns sehr freuen Sie Bald wieder unserem Hotel Grand Palladium White Island Resort & Spa als Gast begrüssen dürfen.
Mit freundlichen Grüssen.
由真實旅客所發表
發表日期：2019年10月8日 在 Hotels 上
由真實旅客所發表
發表日期：2019年10月8日 在 Expedia 上
The best experience i had. I love all the places there the food the staff was very helpful.
來自飯店管理人員的意見
2019年10月8日，由 Diana L - Hospitality Manager 所發表，飯店管理人員
Dear Guest,
Thank you so much for booking with us and sharing your amazing feedback!
We are happy to know that you enjoyed our gastronomic offer and our staff members´treatment... they work very hard to give our customers the best experience ever!
Thank you for your appreciation!
Looking forward to see you soon!
Kind Regards,
由真實旅客所發表
Top class!!
發表日期：2019年10月6日 在 Hotels 上An excellent hotel with great facilities & service.
A special mention for Dexter in the xtra time sports bar.
Top class customer service!
來自飯店管理人員的意見
2019年10月6日，由 Diana L - Hospitality Manager 所發表，飯店管理人員
Dear Keith,
It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience at Grand Palladium White Island. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience.
We will happily communicate your lovely words to Dexter, he will be very happy to read your feedback!
We would like to thank you once again for your appreciation and hope to welcome you back again soon!
Kind Regards,
