"Hotel and view and location were amazing - but although we put the children's ages into Expedia on booking (11&13) the hotel told us since the children were over two years old that we needed a different room. They didn't have any rooms for four adults available. So they added an extra bed to a room and charged us $125 extra per night. Just FYI, if your kids are over age 2 they're considered adults. Otherwise hotel was awesome!"
"The hotel is located next to the major stations and shopping district. Very good for going up to take a short rest or dropping off the shoppings before going out again. Hotel connections to the shopping district is great with B1F going to the train station directly and 1/F and 2F going to the shops directly.
It is big and could be very busy during the week day. We find the weekend less busy! Hotel room is very quiet despite the lobby could be like a commercial building lobby sometimes.
There are a lot of self servicing machine and smart phone is essential.. there are limited staffs due to the use of self service machine."
"Complained about a weird smell coming from the sink on the first room then after we were moved to a different room, the same issue was still present in the room."