The Guesthouse was OK. The room clean and the bed was good. But I had an incident with the check in process.
I received an email with three codes. One to open the front door, one to open the door of the guest house and another for my room.
The problem was that the door to the guest house would not open. There was a phone number to call so I did.
The person answering the phone, instead of recognizing there was something wrong with the code, insisted I try the wrong code several times. I told the person about 3 or 4 times the code was maybe the problem, but instead of offering a new code, he kept insisting I was the one making the mistake when typing the code. He escalated the situation without a reason talking to me like if I were a child. This made me guess this incident might happen quite frequently and they assume automatically the guest is making the mistake, so I felt the person was not really listening to me. So, if anyone books, double check the codes.
Livia
於 2025 年 7 月住了 1 晚
6/10
Zimmer war sehr klein, es gab kein Frühstücksangebot
Rupert
於 2025 年 5 月住了 1 晚
10/10
The property was super cute and super easy to access, walking distance from everything. Stayed 2 nights and there was no one there overnight but staff was present during the early day to change towels, clean the room and more. The cleanliness was decent not a 10/10 but definitely not filthy, just clean. There is a small common area as well for a coffee and somewhere to relax other than your room. Overall I give it a 10/10 for the location and the experience we had overall.
Martha
於 2025 年 5 月住了 2 晚
6/10
We were unfamiliar with the operations Pensions v. hotels so adjustment of expectations was necessary. However the property was clean, well located and staff was pleasant.
Donita
於 2025 年 5 月住了 1 晚
4/10
We appreciated the tea room but our room was extremely small, quite no space and the bathroom without bidet
Chiara
於 2025 年 4 月住了 3 晚
10/10
My 2nd time I have visit this place, and I love it.
Facility staff were very accomodating. Able to store our luggage in the morning until check in time. Instructions were clear and communication was efficient. Excellent location.
kristel
於 2024 年 10 月住了 2 晚
8/10
Very clean , compact apartment helped by having a small balcony. Centrally located. Good value for San Sebastián.
Geraldine
於 2024 年 10 月住了 2 晚
10/10
The stay was fine. Central location. Quiet. Very clean. Comfotable.
However, I did pay a deposit when booking. I was then charged full amount during our stay. Am now finding it difficlt/impossible to reclaim the money.
anthony
於 2024 年 9 月住了 4 晚
6/10
Meget lydt! Intet personale på stedet når man ringer til kundeservice tager de ikke telefonen og når de gør virker det som om man er til besvær.
God beliggenhed
Pernille
於 2024 年 8 月住了 2 晚
4/10
Eric
於 2024 年 8 月住了 2 晚
8/10
Buena Comodidad para el turista!!!!!!!! Tenes todo cerca bus , playa
Fernando
於 2024 年 6 月住了 9 晚
6/10
Ginetto
於 2024 年 6 月住了 2 晚
10/10
Muy bien ubicada y el sistema de acceso muy sencillo. Solo vimos al personal al inicio de la estadía pero fue muy amable.
Jorge E
於 2024 年 5 月住了 3 晚
10/10
They’re sensible enough, by faceing delay in fly or other s means of transport, they will back you up.
Carlos
於 2024 年 5 月住了 4 晚
4/10
Pin Code wurde erst auf nachfrage gesendet. Telefonisch nicht erreichbar, musste e-mail senden! Sehr laut im Haus, hast jeden gehört nach Hause kommen.
真實旅客
於 2024 年 4 月住了 1 晚
10/10
Ubicación excelente. Check-in rápido y fácil.Limpio y adecuado para mi estancia.
La única pega es que se oyen las conversaciones y ruidos de la habitación de al lado y eso dificultó el poder dormir