Pésimo servicio el personal muy incompetente y siempre están de mal humor son muy groseros con los huéspedes,
La verdad nunca me quedaría aquí de nuevo
Omar
於 2025 年 7 月住了 3 晚
6/10 一般般
Henry
2025 年 7 月 22 日
喜歡:整潔度和住宿環境和硬體
Clean, tidy and modern. But there was some sloppiness:
1. We asked for a refill of body lotion multiple times but this wasnt done- there was no body lotion when we moved into the room.
2. Whilst the lightning system and controls are modern and loom good, they dont work very well. I couldnt turn all the lights off but leave the reading lights on and the black out curtains let light in.
3. It seemed odd that the hotel had a spa and marketed itself as a spa hotel, but we had to pay to use it.
We selected the hotel as we wanted a luxurious stay with spa ameanities, and were willing to sacrifice location for this. However, given we had to pay to use the spa, we may as well have stayed more central.
Henry
於 2025 年 7 月住了 4 晚
10/10 有夠讚
eliz
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice hotel of 5 star standard very close to San Sebastián. Bus right outside to take you to centre. Rooms very comfortable, great breakfast, super spa.
eliz
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Juan
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
This hotel is truly exceptional. Every design detail is beautifully curated with a refined, minimalist aesthetic that creates a peaceful and elegant atmosphere. The restaurant offers excellent food with a wide variety of well-crafted dishes, and the breakfast buffet includes everything you could possibly want to start your day. I highly recommend staying here – it’s a perfect blend of comfort, style, and quality service.
Juan
於 2025 年 6 月住了 2 晚
10/10 有夠讚
moira
情侶出遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is quiet, luxurious hotel. The staff was excellent and very helpful. The room was lovely, the bath a spa level experience. The restaurant on site offered a lovely meal of the day lunch/arly dinner menu. There is a fine dining restaurant that we did not have time to try, but plan ahead for reservations. The rooftop pool is sizable and pleasant with towels and a small bar available for drinks. We were in the middle of a 12 day trip and needed to do some laundry and had access to the condo building attached to do that. It was very much appreciated. The hotel sits on traffic circle on the bus line. Pleasant, clean buses with a practical schedule made it easy to get in and out of town without taxi's and Ubers. 10-12 min ride into town. We attended a concert at the Reale stadium and took the bus in but walked back. It was about 2 miles and slightly up hill but large group of the crowd was doing the same so it was enjoyable late in the evening when there was little other traffic. We could have waited for a bus but chose not to. We would highly recommend this hotel to anyone looking for quiet luxury away from the hustle and bustle of the touristy area in town.
moira
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Paul
2025 年 7 月 3 日
Customer service.Hotel facilities
Paul
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Alvin
家庭旅遊
2025 年 7 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nicely appointed and clean rooms. Service is polite n good but not exceptional
Alvin
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Darren
情侶出遊
2025 年 6 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Food very good, service excellent and good links to centre of town
Darren
於 2025 年 6 月住了 2 晚
10/10 有夠讚
James
2025 年 6 月 22 日
James
於 2025 年 6 月住了 1 晚
4/10 不太好
Yasmeen
情侶出遊
2025 年 6 月 19 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
The hotel describes itself as luxury, but it's far from. The coffee quality was bad. There was only 1 coffee pod for two people the other one was decaf. The amenities were lacking and we had to constantly ask for extras to simply meet our basic needs of comfort, such as toilet paper, vanity kit etc. There was no tissue paper. The fridge was empty. When we asked for milk to put in our coffee, we were told we had to get it ourselves from the restaurant - this is not the standard within luxury hospitality. The mattress was not comfortable, did not meet luxury standards. The Spa experience was not generous, we booked a 30mins massage and we got only. 20mins
Yasmeen
於 2025 年 6 月住了 5 晚
10/10 有夠讚
ANNA
2025 年 6 月 4 日
喜歡:整潔度和住宿環境和硬體
The hotel is comfortable
ANNA
於 2025 年 6 月住了 1 晚
6/10 一般般
Susan
2025 年 6 月 2 日
Susan
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Sharon,Tunbridge Wells
情侶出遊
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Fabulous hotel
Excellent food
Great location
Sad the rooftop swimming pool was not open
Sharon
於 2025 年 5 月住了 5 晚
8/10 不錯哦
Nuria
2025 年 4 月 27 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Nuria
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Jay
2025 年 4 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jay
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Lars
2025 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kort vistelse, utmärkt service, fint rum och fantastisk frukost
Lars
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Beatriz
2025 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fenomenal
Todo estupendo
Beatriz
於 2025 年 4 月住了 3 晚
8/10 不錯哦
A
情侶出遊
2025 年 4 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel - spa users beware
A
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Silje
2025 年 4 月 11 日
Silje
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Kim
2025 年 4 月 1 日
Kim
於 2025 年 3 月住了 2 晚
10/10 有夠讚
josé
2025 年 3 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
josé
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Rubén
商務旅客
2025 年 3 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel para disfrutar
Cama cómoda, instalaciones nuevas
Rubén
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Sheila
2025 年 3 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Volveremos sin duda, ideal para relajarse.
Ha sido genial el fin de semana, el.hotel precioso, el servicio de 10, el restaurante perfecto, sin duda volveremos.