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Hotel Palacio de Aiete

4.0 star property
Pet-friendly hotel with free parking connected to a shopping center in San Sebastián

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Photo gallery for Hotel Palacio de Aiete

Relax in our comfortable seating area with leather sofas and coffee tables, surrounded by natural light and WiFi connectivity.
Relax in comfort with a large bed, bedside tables, and a mirror above, surrounded by a beautiful coastal scene.
Welcome to our hotel lobby, featuring a curved reception desk, comfortable seating area, and a staircase leading to the upper level.
Relax in a spacious room with a sofa, chairs, and a coffee table, offering a view of the outdoors.
Relax in a spacious room with a comfortable seating area, large window, and flat-screen TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Relax in comfort with a neatly made bed, desk, and plush armchair.

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Mirador)

Relax in a spacious room with a large bed, comfortable seating area, and a stylish wardrobe.

Double Room (Mirador)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

Relax in comfort with a large bed, bedside tables, and a cozy armchair, offering a peaceful retreat.

Superior Room, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quiet Superior Room

Restful retreat with a large bed, wooden headboard, and two bedside lamps.

Quiet Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment (Omega)

Relax in a serene space with a large bed, nightstand, and side table, surrounded by sheer curtains and a framed picture.

Apartment (Omega)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Bathroom features a glass-enclosed shower, double sink vanity, and large mirror.

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Relax in comfort with a large bed, bedside tables, and a mirror above, surrounded by a beautiful coastal scene.

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • 139 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Relax in comfort with a large bed, bedside tables, and a mirror above, surrounded by a beautiful coastal scene.

Double or Twin Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009

What's nearby

  • Miramar Palace - 13 min walk - 1.1 km
  • Concha Promenade - 14 min walk - 1.2 km
  • Reale Arena - 3 min drive - 2.8 km
  • Monte Igueldo - 3 min drive - 2.5 km
  • Donostia-San Sebastian Aquarium - 12 min drive - 3.2 km

Getting around

  • San Sebastian Amara Station - 8 min drive
  • San Sebastian (EAS) - 25 min drive

Restaurants

  • ‪Mandrágora - ‬4 min drive
  • ‪Arnedo - ‬18 min walk
  • ‪La Taberna del Cuelebre - ‬3 min walk
  • ‪Pastelería Casa Aramendia - ‬18 min walk
  • ‪Aspaldiko - ‬20 min walk

About this property

Hotel Palacio de Aiete

Upscale hotel near Concha Beach
Consider a stay at Hotel Palacio de Aiete and take advantage of a rooftop terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and concierge services
  • Tour/ticket assistance, a banquet hall, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, cookware/dishes/utensils, and daily housekeeping

Languages

English, French, Spanish

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9.4 out of 10, Exceptional, 514 reviews
The price is NT$5,689
NT$6,258 total
includes taxes & fees
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Leonardo Hotel San Sebastián

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 7.5 for children
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HSS652

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián

Frequently asked questions

Is Hotel Palacio de Aiete pet-friendly?

Yes, Hotel Palacio de Aiete allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of EUR 22.50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Palacio de Aiete?

Self parking is free at this property.

What time is check-in at Hotel Palacio de Aiete?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palacio de Aiete?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Palacio de Aiete located?

Located in Aiete, this hotel is within 1 mi (2 km) of Parque Aiete and Concha Beach. Royal Palace of Miramar and Concha Promenade are also within 1 mi (2 km). San Sebastian Amara Station is 22 minutes by foot and Donostia-San Sebastián Station is 29 minutes.

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Hotel Palacio de Aiete Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 582 reviews
Rating 8 - Good. 254 out of 582 reviews
Rating 6 - Okay. 57 out of 582 reviews
Rating 4 - Poor. 22 out of 582 reviews
Rating 2 - Terrible. 15 out of 582 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Jul 2024

8/10 Good

Stala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
Stayed 2 nights in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Stayed 3 nights in Jun 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a lovely location. Frequent bus ser

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.
Stayed 10 nights in Jul 2024

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
Stayed 4 nights in Apr 2024

8/10 Good

Toby

Liked: Cleanliness, property conditions & facilities
This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however.
Stayed 4 nights in Jun 2025

6/10 Okay

Desiree

Liked: Cleanliness

Would not return!!

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Stayed 2 nights in May 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Stayed 2 nights in Apr 2023

8/10 Good

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 3 nights in Jun 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not directly located in the inner city. But very comfortable to reach by car. Parking direct in front of the hotel without extra payment. A 20 minute walk downtown or at the beach was no problem for us. Taxi from downtown to the hotel costs less than 10 €. Fantastic park only a few minutes away. To discover San Sebastian and the region a great / perfect location.
Stayed 11 nights in May 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Stayed 1 night in Nov 2023

4/10 Poor

Mili

Liked: Cleanliness
Disliked: Amenities
It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.
Stayed 2 nights in Aug 2022

8/10 Good

BIBI

Liked: Staff & service, property conditions & facilities
Great hotel, staff were very friendly and helpful. The breakfast buffet unfortunately was underwhelming, I would suggest making you way into city for breakfast. The hot tub is closed so did not get to utilize. The hotel is a 30 mins walk from the city. Or 10 mins bus ride, bus stops are 3 mins walk, which is very convenient. Two suggestions for the hotel is to have a better stocked first aid kit and outdoor chairs for the balcony (so guests can enjoy the outdoor space they are paying extra for). Overall we were pleased with our experience and would return here.
Stayed 4 nights in Jul 2022

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back.
Stayed 4 nights in Sep 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel a 5 minuti dal centro e dal mare. Parch
Stayed 1 night in Jul 2025

8/10 Good

Anna-Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trots avståndet till de centrala delarna så var det ett väldigt bra hotell. Enkelt att gå ned till stan och åka tillbaka med en av de flera busslinjer som passerar hotellet. Trevlig personal och fint rum. Saknade dock möjlighet att casta från mobilen till tv:n.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikhil

Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy correcto

Hotel muy correcto.
Stayed 2 nights in Mar 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien. La zona no es la mejor, por estar demasiado lejos del centro. Hablan de parking gratis… en realidad es una zona de aparcamiento alrededor del hotel que pertenece al propio hotel, pero que en el caso de que estén llenos, no existe opción a poder aparcar. Es un poco engañoso.
Stayed 1 night in Dec 2024

8/10 Good

CATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel a las afueras de la ciudad. Zona tranquila

Habitacion muy amplia y comoda. Personal muy amable El hotel esta un poco lejos de la ciudad en una zona tranquila
Stayed 1 night in Nov 2024