There were a lot of items that need addressing. First, fix broken staples in the room. Exhaust fan in bathroom did not run, TV remotes were “sticky” and wall fixture between beds was not very stable and u could see hole in drywall where the power wires were ran from. Bed was extremely close to AC/Heater unit and the bed mattress had to be compressed in order to get to the from panel controls. The office chair in the room was almost impossible to move because the casters were messed up and the lamp shades were very worn and some were damaged. As to the bed, simply put, “IT SUCKED”!!! Descent firmness, but was very lumpy and the pillows were like large corn hole bags, filled with “beans”!! LOL!! With that said, the room was extremely clean and fresh. All the amenities like the iron and iron board were nice. It was nice to find a fridge and microwave in the room and the ice maker down the way was very nice and all were cleaned and functions perfectly. But the best part was the extremely nice and accommodating check in person!! Over all a solid 3/5 or 5.25/10. Will visit again would recommend for folks on a budget.