Overall great stay. Minus the daily janitorial operation, could be improved tremendously. We had housekeeping knock the day before leaving. Only time they knocked. The room I booked stated it would be with a balcony. once I got there it turns out that we were in a very tiny room. The bed space looked clean, but the actual bath shower looked unsanitary.
Nacilda
於 2025 年 8 月住了 4 晚
10/10 有夠讚
Jessica
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
It is very clean inside, the staff are very friendly. No parking if you have a car leave it down at the end by the police station or where the cruises come in don’t risk getting towed. Very safe the door to get in locks after a certain hour and you can only get in with your room key. Someone is always at the front desk. Everything is within blocks it’s very convenient. Everyday our room was cleaned and we were given fresh towels and the bed was changed.
Jessica
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Gregory
情侶出遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was nice & Quick.
Gregory
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Judith Anahi Mendieta
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The best! They were always so thoughtful and ready to help us with everything!
Judith Anahi Mendieta
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Sergio
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff very nice ,clean,I recommend
Sergio
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Audrianna L A
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff really made our stay super easy and welcoming! We will definitely be coming back!
Audrianna L A
於 2025 年 7 月住了 2 晚
6/10 一般般
Giscard
2025 年 7 月 20 日
喜歡:整潔度和員工素質
Everything went well at the property. The staff is friendly. The only thing which is still waiting to be resolved is that I paid for king size bed and received a queen size. Upon bringing this to the attention of the staff, I was told the Expedia reservation on their end stated I requested a king bed, not that it was included on the reservation. I sent over screenshots via email to the manager and was told there must be a mixup with expedias system. The resolution was to have Expedia follow up with a discount which the manager of the hotel stated he would approve. I submitted a complaint to Expedia as advised by the manager of the hotel and have yet to receive a resolution. Regardless of who’s fault it was between the hotel or Expedia, it should be on both parties to find a resolution for the guest, not the guest to have go back and forth between both parties.
Giscard
於 2025 年 7 月住了 5 晚
6/10 一般般
Alice,Naples
2025 年 7 月 20 日
Alice
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Paul
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Armas hotel sits on the Plaza de Armas of San Juan, the city's historic main plaza. You can beat the amount of historical and cultural things to see and do that staying at this hotel provides. In addition, there are a wonderful array of restaurants in Viejo San Juan walkable from the hotel. As the old city can be heavily trafficked with tourists by day and night, the Armas hotel provides a quiet escape when one needs some time to regroup. It is clean, well climate controlled, and comfortable.
Paul
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Teresa
家庭旅遊
2025 年 7 月 17 日
喜歡:設施服務和住宿環境和硬體
Conveniently located next to cruise port, within walking distance to restaurants and shopping.
Teresa
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mayra
2025 年 7 月 15 日
Mayra
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Maria
團體旅遊
2025 年 7 月 15 日
喜歡:整潔度和住宿環境和硬體
Great location.
Maria
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Oscar
2025 年 7 月 14 日
喜歡:整潔度和員工素質
Oscar
於 2025 年 7 月住了 3 晚
6/10 一般般
Jermaine
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
The stay was nice overall, and we appreciated the friendly staff. The hotel is in a great location just minutes from restaurants and tourist attractions, which made getting around easy and enjoyable.
However, some of the pictures were a bit misleading. We thought the room we booked had windows and access to a pool, but it didn’t. That was a bit disappointing.
After checkout, we were unexpectedly charged $200. We’re still unsure what the charge was for. I suggested my partner call to inquire, but he didn’t want the hassle.
Despite these issues, we did enjoy ourselves and made the most of the trip.
Jermaine
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Erika
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
I love my stay in the Hotel, everyone was so nice and welcoming. I will definitely be back and stay with you guys. The concierge is great. I have nothing but great things for you guys and only sad things is the now I need to go back home. Lol
Erika
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Arbresa
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
This was the best experience ever, I will suggest to everyone Armas Hotel, hosting was amazing and so clean and nice.
Also it is perfect if you plan to travel around Old San Juan, Armas is like in the middle of everything, you can walk everywhere from there. A big thanks to Armas hosting people for having us and treating me and my husband very nice.
Arbresa
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Jose
2025 年 7 月 10 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
No hot water in the shower
Jose
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Christian Rigoberto Castro
情侶出遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very good service and clean
Christian Rigoberto Castro
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Nirmala,East Elsmhurst
情侶出遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
This hotel is an excellent place to be when in Old San Juan. Located in the middle of everything and everywhere is at nice walking distance away.
The staff is exceptional; there were very accommodating and made you feel like your home.
Nirmala
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Brian
2025 年 7 月 6 日
Brian
於 2025 年 7 月住了 1 晚
10/10 有夠讚
sean
2025 年 7 月 2 日
sean
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Nicholas Antonio,Forest Hills
情侶出遊
2025 年 7 月 2 日
喜歡:整潔度和住宿環境和硬體
My girlfriend and I stayed here for her Bday. The staff was very nice and friendly. We received a free upgrade as well.
I would highly recommend this hotel.
Nicholas Antonio
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Rebecca
家庭旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful, bright hotel in a very convenient location.
Rebecca
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Matthew Anthony
情侶出遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel and staff were both really nice. Great location with lots of things to see and do nearby. There is some street noise with a plaza facing room but it didn’t disturb us. If you are a light sleeper you may want to choose an interior room.
Matthew Anthony
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Tiffany
2025 年 6 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent stay at the property. Staff was very helpful and wonderful!