Travelers find a peaceful retreat near Central Park with spa treatments and massages, while multilingual staff provide assistance for a seamless city experience
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Alajuela City Hotel & Guest House, near Central Park, offers a quiet escape with a spa, massage services, and a peaceful garden. Guests enjoy in-room WiFi, luggage storage, and 24-hour front desk assistance with tours and tickets.
Near a metro station, Alajuela City Hotel & Guest House is in Agonía, a walkable area in Alajuela with great airport proximity. The area's natural beauty can be seen at Central Park and Poás Volcano National Park, while Rescate Wildlife Rescue Center and Amusement Park San Jose are popular area attractions. Ready for a night out? Consider Parque Viva. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Alajuela travel guide
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
What's nearby
Alajuela Cathedral
2 min walk - 0.2 km
Central Park
2 min walk - 0.2 km
Juan Santamaría Park
6 min walk - 0.6 km
Estadio Alejandro Morera Soto
10 min walk - 0.8 km
City Mall
19 min walk - 1.6 km
Getting around
San Antonio de Belen Station
18 min drive
Juan Santamaria Intl. Airport (SJO)
8 min drive
Restaurants
Rest. Primer Sabor
1 min walk
Soda la Cruz Roja
4 min walk
Cevichera Junior
4 min walk
Café Delicias
2 min walk
Heladeria Fantasia
2 min walk
About this property
Alajuela City Hotel & Guest House
Hotel near City Mall
Located close to Central Park, Alajuela City Hotel & Guest House provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
Self parking (surcharge), luggage storage, and a vending machine
Smoke-free premises, a gift shop, and a 24-hour front desk
Concierge services, tour/ticket assistance, and a front-desk safe
Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All guestrooms at Alajuela City Hotel & Guest House offer amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
Showers and hair dryers
Wardrobes/closets, ceiling fans, and daily housekeeping
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided
More
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Secured self parking fee: USD 10 per night
Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: USD 2.26 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela
Frequently asked questions
Is Alajuela City Hotel & Guest House pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Alajuela City Hotel & Guest House?
As of 2026/3/21, prices found for a 1-night stay for 2 adults at Alajuela City Hotel & Guest House on 2026/4/5 start from NT$1,574, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for USD 10 per night. Limited spots are available.
What time is check-in at Alajuela City Hotel & Guest House?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Alajuela City Hotel & Guest House?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Alajuela City Hotel & Guest House located?
Located in Agonía, this hotel is within 1 mi (2 km) of Central Park and City Mall. Rescate Wildlife Rescue Center and Parque Viva are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Alajuela City Hotel & Guest House Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Loved my stay here! Such a great location for airport transit, and the hotel itself has so much character. Friendly staff. Good value for money as well. I’ll definitely be back.
Great AC,room was clean,included breakfast was perfect
Michael
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Kirstie
2025/11/27
Liked: Cleanliness, staff & service, amenities
Extremely helpful and friendly staff. Tasty breakfast. Great location.
Kirstie
Stayed 1 night in Nov 2025
Verified
8/10 Good
Amber
2025/11/18
Staff was so friendly and helpful! Rooms were nice and clean and the breakfast they made us in the morning was incredible! Highly recommend if you just need a night to stay close to the airport.
Positives: Really lovely hotel staff, and they even help me set up a private tour of Poas with a lovely human named Ricardo. The rooms were overall clean (a little more on this below), although they were small.
Cons: My sink didn't have hot water during my stay. I didn't have hot water in my shower either. The kind hotel staff came and checked twice, but perhaps it's because I showered a bit later in the day, that I did not have hot water. I only had a short stay, so I tolerated it, but not having hot water is unacceptable. The drape that goes at the bottom of the bed also had some stains.
We'd like to return next time we're in San Jose. The quaint charming courtyard pairs well with the rooms. The service was great! Friendly and helpful. The only negative is the lack of free car parking.