Does Cassia Hill Resort have a pool?

Yes, this property has an outdoor pool.

Is Cassia Hill Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cassia Hill Resort?

Self parking is free at this property.

What time is check-in at Cassia Hill Resort?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Cassia Hill Resort?

Check-out is at 11 AM. Late check-out is available for USD 40.00 (subject to availability).

Does Cassia Hill Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–7:00 PM on request. A fee of USD 165.00 per person applies.

Where is Cassia Hill Resort located?

Situated near the airport, this resort is 1.3 mi (2.1 km) from Cahal Pech Mayan Ruins and 1.8 mi (2.9 km) from San Ignacio & Santa Elena House of Culture. Xunantunich Mayan Ruins and Big Rock Waterfalls are also within 20 mi (32 km).

Cassia Hill Resort Reviews, Deals & Photos 2025

10/10 Excellent

Julia

2024/12/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and amazing service from everyone on the staff.

Stayed 4 nights in Dec 2024

10/10 Excellent

Mychelle

2025/1/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cassia Hill Resort is beautiful and each stand alone casita is charming and well equipped. The staff is delightful and Marisol provides excellent suggestions for local restaurants to visit and fun activities to experience.

8/10 Good

Paul

2025/2/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location on the hill was beautiful. The pool was also very nice. The only issue we had was due to lack of booked rooms the restaurant and bar was closed for dinner and breakfast on our last day.

Stayed 2 nights in Feb 2025

10/10 Excellent

John

2024/3/17

Liked: Cleanliness, staff & service, room comfort

Great stay

Great stay. Short but sweet

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

2025/3/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay.

Nice comfortable rooms and relaxing pool. Great to have the restaurant there. It's only $10 to take a taxi from the center of San Ignacio. Staff are very friendly and helpful. Booked tours and a ride to the airport for me. Beautiful property. Wish they would plant more trees by the road to drown the noise some. Would definitely stay here again.

Stayed 3 nights in Feb 2025

10/10 Excellent

TEAL

2023/1/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place we can't wait to go back and recommend to our friends! Thank you!

10/10 Excellent

Danette

2024/3/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved how quiet and peaceful this property was. The staff was incredibly kind and helpful. They were extremely helpful. I enjoyed having my own cabin. Everything worked perfectly. We were able to see Toucans, iguanas, Parrot Macaws just while sitting on our deck. We will be staying here again.

Stayed 3 nights in Mar 2024

10/10 Excellent

Chris

2023/3/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The

Stayed 2 nights in Mar 2023

6/10 Okay

Joao

2024/11/24

Liked: Staff & service

This establishment is excessively priced for the meager level of comfort provided. The air conditioning system generates an incessant noise, rendering the cottage uninviting and unsettling. While the swimming pool is a pleasant amenity, the overall experience is marred by the subpar quality of the breakfast served at the hotel. The breakfast, which we purchased separately, was mediocre, and I was particularly disappointed by the diminutive portion of melon provided.

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

2025/2/8

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Buyers be aware!

We chose this place due the location and amenities, but upon arrival we found out things were different. Pictures matched the place, but no service. Started with the restaurant is not going to be open, as well as the pool bar because there was not enough guests. Not being in town became a problem to eat. Food delivery was messy and not reliable. All the tours, spa, trails were not there, everything had to be subcontracted for a higher price.

Stayed 3 nights in Feb 2025

8/10 Good

Hayley

2022/7/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cassia Hill was GORGEOUS. The buildings were lovely, the house was perfect. The outdoor shower attached to the bathroom was an incredible bonus. The grounds themselves were living gardens with wild iguanas on site and howler monkeys directly behind in the jungle/forest area next to the property. We had slow internet but they were quick to address and solve it. We arrived in the "rainy season" so slower season in July but it didn't rain. The restaurant was undergoing roof repair so wasn't in operation but we found a few very good restaurants nearby in San Ignacio. Very close to the Xunantunich Mayan ruins. The pool was awesome. The only not-so-awesome part is that it is near a major road so certain times during the day we could hear the car traffic. Throughout the town of San Ignacio they were burning trash pretty much constantly while we were there and the smell and air quality was really tough to get used to. Overall we enjoyed our stay and much appreciated the oasis and friendly faces that Cassia Hill provided for our family.

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

2025/7/26

Liked: Cleanliness, staff & service, room comfort

Amazing staff

The accommodations are definitely rusric, but the service is amazing. Friendly and attentive staff make this a great place to stay.

Stayed 1 night in Jul 2025

8/10 Good

Markus

2025/5/18

Liked: Cleanliness, staff & service

Nice garden and pool, nice room, no restaurant in the resort only delivery, next to the main road with truck noise in the garden, outside of town

Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

2025/4/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic customer service located in lush grounds

Fantastic customer service from the moment i checked in. Carlos, Sariya and Marisol were Fantastic. Carlos even gave us an evening tour of the lush groubds to searxh for exotic animals. I perfect place to stay to explore the Mayan ruins. Highly recommend this wonderful, beautiful property.

Stayed 4 nights in Apr 2025

10/10 Excellent

Ditte

2025/2/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay at Cassia. The staff were extremely friendly and helped us with everything we needed.

Stayed 4 nights in Feb 2025

8/10 Good

Shannon

2025/1/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great eco hotel

The grounds and pool at this hotel were stunning! Proximity to San Ignacio and all activities perfect! The room was lovely and spacious with a beautiful outdoor shower. The food at the restaurant was delicious and the head chef was so kind and thoughtful. My son and I got a stomach flu one day and she made us a an amazing ginger tea. The only downfall at this resort was the low water pressure and lack of hot water. You only get about 5 minutes before the hot water runs out.

Stayed 2 nights in Jan 2025

2/10 Terrible

Bing

2025/1/17

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book here

We have traveled a ton but this is the worst experience we’ve had. There are two windows has big hole in the screen window and you are waiting be to bitten at night in the jungle. The room is super dark. When we asked the hotel to fix the screen window and they only fixed one and complained other units also have broken screen window. Really bad experience and they are charging us $70 because my toddler accidentally draw on the bedsheet - there is no table or chair in the room so we had to put our toddler on bed while we pack.

Stayed 2 nights in Dec 2024

2/10 Terrible

Luis

2024/12/30

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Hotel Did not respect reservation and had to drive another 3 hours to onother hotel

Stayed 1 night in Dec 2024

10/10 Excellent

Cori

2024/6/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles- Perfect for our family of 5!

Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

2024/5/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!

Stayed 4 nights in May 2024

6/10 Okay

Emily

2024/4/12

Liked: Cleanliness

Fine for the price

This hotel was fine for the price. Our room was surprisingly nicer than expected, and staff were helpful. But not having easier access to food/drink when the room had kitchenette features was difficult with kids. A microwave and fridge are only so helpful when there are no bowls, plates or cutlery. The restaurant/bar was only sporadically open, couldn’t be counted on. Separately, though the pool was great, the whole property had a half-abandoned vibe to it. Made for a quiet, peaceful stay but you also wondered… why are there so few guests in high season?

Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

2024/3/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂

Stayed 4 nights in Mar 2024

8/10 Good

Angela van

2024/3/23

Liked: Cleanliness, staff & service, property conditions & facilities

We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.

Stayed 7 nights in Mar 2024

10/10 Excellent

Cameo

2024/3/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.

Stayed 3 nights in Dec 2023

10/10 Excellent

manuela

2024/2/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent property we stayed in the premier bungalows absolutely beautiful . the staff was wonderful , everything is very clean its a 5mn. taxi into the village the breakfast , lunch and dinner is great . wonderful place to stay . will always stay at this place when we return . thank you for the great visit jorge , nela sharon , david from upstate ny

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