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杰伊飯店 - 傲途格精選飯店的評分

4 out of 5
杰伊飯店 - 傲途格精選飯店
433 Clay St, San Francisco, CA

評論

9.8

好極了

10 分,有夠讚;67 則評論中有 60 則" "
8 分,不錯哦;67 則評論中有 4 則" "
6 分,一般般;67 則評論中有 2 則" "
4 分,不太好;67 則評論中有 1 則" "
2 分,很糟糕;67 則評論中有 0 則" "

10/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

10/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Katharine

喜歡:整潔度、員工素質和住宿環境和硬體
The decor and design of this hotel was perfection!
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年5月10日回覆
Thank you for sharing your positive experience with us and your fellow travelers, Katharine. We’re thrilled to hear you enjoyed our unique style and atmosphere. We look forward to hosting you again the next time your travels bring you back to San Francisco!

10/10 有夠讚

Ali,los angeles

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, friendly and helpful staff! Thank you to the staff! Will definitely stay here again when back in SF
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月22日回覆
Thank you for sharing your experience with us and your fellow travelers, Ali! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit to San Francisco!

10/10 有夠讚

Ira

喜歡:整潔度、員工素質和住宿環境和硬體
Great, but they needed a desk in the room.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月22日回覆
Thank you for the great feedback you have provided, Ira. It was a pleasure to host you and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism and will consistently work towards meeting that expectation we proudly set amongst all our guests. Thank you again for your review and we look forward to welcoming you back in the future!

10/10 有夠讚

Gertrude

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was beautiful
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月16日回覆
Thank you for taking a moment to provide feedback from your recent stay, Gertrude. We are delighted to hear that you had a wonderful stay with us! We look forward to hosting you again the next time you come back to the area.

4/10 不太好

Mali

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月10日回覆
Thank you for taking the time to share your rating with us, Mali. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit to San Francisco.

10/10 有夠讚

Daisy,Napa

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful property! Clean and modern.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月10日回覆
Thank you for taking the time to review our hotel, Daisy. It was a pleasure to welcome you as our guest and we’re elated that you enjoyed your stay with us! Your comments regarding our attention to cleanliness are truly appreciated. We certainly make every effort to deliver the highest standard of service to all our guests and it is always encouraging to receive such compliments and comments. We look forward to welcoming you back to our hotel again soon!

10/10 有夠讚

Jerry Hernandez

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was everything I expected and more. I stayed before and after the renovations and the property differences now, are night and day. Staff was very friendly and helpful. Hotel room was incredible, stayed in the luxury suite and it felt as such. Hotel has it all that you want, aesthetic, class, convenience. You really get the city experience here.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月10日回覆
Thank you for taking a moment to share your experience from your recent stay with us, Jerry. We appreciate your continued loyalty to our property before and after the renovation process and are delighted that staff continuously provides you top-notch customer service! Rest assured we will celebrate with them on your behalf. See you again soon!

6/10 一般般

Danielle

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月10日回覆
Thank you for taking the time to rate our property, Danielle. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 有夠讚

Cavan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
11/10 would stay again!
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月3日回覆
Thank you for providing feedback from your recent stay, Cavan. We are pleased to hear that you had a fantastic stay here in San Francisco! See you again soon!

10/10 有夠讚

Stephanie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely amazing
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日回覆
It was a pleasure to welcome you as our guest, Stephanie, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews and I greatly appreciate you adding your experience! Thank you again for the comments you shared and we look forward to your return.

10/10 有夠讚

caleb

Clean modern nice
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日回覆
Thank you for taking the time to review our hotel, Caleb. It was a pleasure to welcome you as our guest and we’re elated that you had a wonderful stay with us! Your comments regarding our attention to cleanliness are truly appreciated. We certainly make every effort to deliver the highest standard of service to all our guests and it is always encouraging to receive such compliments and comments. We look forward to welcoming you back to our hotel again soon!

10/10 有夠讚

Patsy

於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月5日回覆
Thank you so much for the 5 out of 5-star rating, Patsy! We look forward to hosting you again soon!

10/10 有夠讚

Edward

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super convenient to the Embarcadero
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月14日回覆
Thank you for providing feedback from your recent stay with us, Edward. We are glad that you found our location convenient to the Embarcadero and that you enjoyed your time here in San Francisco! We look forward to hosting you again soon!

10/10 有夠讚

Olga

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great modern place! Thank you for the hospitality x
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月14日回覆
Thank you for sharing your positive experience with us and with your fellow travelers, Olga. It was a pleasure to welcome you as our guest and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel again soon!

8/10 不錯哦

Mike

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年3月14日回覆
Thank you for taking the time to share your rating with us, Mike. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 有夠讚

Mitchell

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful rooms - amazing views of the city & bay! Walkable, convenient to Ferry Building, Embarcadero, Fisherman’s Wharf & mass transit. Safe, clean. Rooms were cleaned daily. Staff were very friendly & accommodating. The renovations were beautiful. Some of the Elevators were not working properly. Elevators need music, too quiet & you hear the elevators creaking as they moved. Better toilet paper - It was only 1 ply & not very comfortable. Better toiletries- shampoo & conditioner was lacking as was the soap. The dispensers did not work well either. The entranceway was still a bit confusing, even after the renovation.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月14日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel, Mitchell. We are very fortunate to have so many great reviews and I greatly appreciate you adding your experience. Your feedback and constructive criticisms are extremely valuable to us, as they help us identify those things we can provide or improve for our guests. Thank you again for your review and we look forward to having you again the next time you are back in the area!

10/10 有夠讚

Suhyun

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月14日回覆
Thank you very much for the 5 out of 5-star rating, Suhyun! We are happy to hear that you had a fantastic stay with us and look forward to hosting you again in the future!

10/10 有夠讚

EMMA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Magnifique
Magnifique hôtel ! Chambre magnifique, très calme, décorée avec goût, très propre. Literie excellente, équipements de qualité. Très bon accueil.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月14日回覆
Thank you for taking the time to review our hotel, Emma. It was a pleasure to welcome you as our guest and we’re elated that you thoroughly enjoyed your stay with us! Your comments regarding our attention to cleanliness are truly appreciated. We certainly make every effort to deliver the highest standard of service to all our guests, and it is always encouraging to receive such compliments and comments. We look forward to welcoming you back to our hotel again soon!

10/10 有夠讚

Le-Quyen

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All staff were super nice and very helpful Will love to stay here again next time I am in town.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月14日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel, Le-Quyen. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! I cannot wait to share your kind words with the team. We look forward to hosting you again the next time your travels bring you back to the area.

10/10 有夠讚

MICHAEL

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月20日回覆
Thank you very much for the 5 out of 5-star rating, Michael! We are so glad that you had a wonderful stay with us! We look forward to having you again the next time your travels bring you back to San Francisco.

10/10 有夠讚

Gregory

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Jay is a very nice hotel right in the financial district and a short walk from the reason for my trip. Breakfast was good and everyone I interacted with was friendly and helpful. My stay was everything I was hoping it would be.
於 2024 年 2 月住了 1 晚
Amber Lopez 於 2024年2月7日回覆
Dear Mr. Gregory, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

8/10 不錯哦

Patrick

喜歡:整潔度、員工素質和住宿環境和硬體
Valet parking disorganized and very expensive.
於 2024 年 1 月住了 2 晚
Amber Lopez 於 2024年1月31日回覆
Dear Patrick,On behalf of the entire Jay Hotel team, I want to thank you for sharing your feedback. We are very sorry to hear that you didn't have a pleasant experience in our hotel due to your valet experience. Our mission is to provide excellent guest experiences, and we are very sorry to have let you down. We have taken your feedback with the utmost seriousness, and we strive to make improvements. We hope you may provide us with another opportunity in the near future to provide a better guest experience.

10/10 有夠讚

Riley

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Amber Lopez 於 2024年1月31日回覆
Dear Riley, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

damini

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great experience, hospitality and food all over 5 star.
於 2024 年 1 月住了 1 晚
Amber Lopez 於 2024年1月29日回覆
Dear Damini, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Jenni

於 2024 年 1 月住了 2 晚
The Jay Hotel 於 2024年1月21日回覆
Dear Ms. Jenni, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Christine

於 2024 年 1 月住了 1 晚
The Jay Hotel 於 2024年1月17日回覆
Dear Ms. Christine, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

8/10 不錯哦

Gudrun

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely hotel. Rooms were new and clean. The equipment in the hotel gym was far above average. The only disappointment was the hotel breakfast - the eggs were swimming in a puddle of grease and nothing was flavorful. Still, I give this 4 stars because the rooms and interior were great.
於 2024 年 1 月住了 1 晚
Britt Johnson 於 2024年1月14日回覆
Dear Gudrun,On behalf of the entire Jay Hotel team, I want to thank you for sharing your feedback. We are pleased to hear you that were satisfied with our newly renovated accommodations and the service that you received from our staff. We are so glad that you enjoyed your stay with us and hope to see you again soon!Best Regards,The Jay Hotel

10/10 有夠讚

Feyza

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfekt!
Schönstes Hotel in dem wir je geblieben sind. Die Mitarbeiter sind super freundlich, die Zimmer waren sehr sauber. Alles war perfekt es gibt nichts zu bemängeln.
於 2024 年 1 月住了 2 晚
The Jay Hotel 於 2024年1月10日回覆
Dear Ms. Feyza, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Karmyna

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property.
於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2024年1月10日回覆
Dear Ms. Karmyna, thank you for your 5 out of5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
The Jay Hotel 於 2024年1月10日回覆
Greetings, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Diana

於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2024年1月8日回覆
Dear Ms. Diana, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Shante

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2024年1月8日回覆
Dear Ms. Shante, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

rosanna,San Leandro

於 2023 年 12 月住了 2 晚
The Jay Hotel 於 2024年1月8日回覆
Dear Ms. Rosanna, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
The Jay Hotel 於 2024年1月8日回覆
Thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Alexander J.

於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2024年1月8日回覆
Dear Mr. Alexander, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Emanuel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2023年12月24日回覆
Dear Mr. Emanuel, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Gwen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2023年12月23日回覆
Dear Ms. Gwen, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Donald

團體旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I loved this property. It is beautiful. The surrounding areas are great. The dining room service was very slow and that is my only complaint.
於 2023 年 12 月住了 1 晚
The Jay Autograph Collection 於 2023年12月22日回覆
Dear Mr. Donald, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Karen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
The Jay Autograph Collection 於 2023年12月22日回覆
Dear Ms. Karen, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Emily,Kensington

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was very recently renovated. Everything was new, modern and very clean. Service was excellent and friendly. Room was large, bed was comfortable and view was terrific.
於 2023 年 12 月住了 2 晚
The Jay Autograph Collection 於 2023年12月22日回覆
Dear Ms. Emily, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

patrick

於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2024年1月8日回覆
Dear Mr. Patrick, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Nil

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
The Jay Autograph Collection 於 2023年12月22日回覆
Dear Nil, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Paul

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
The Jay Autograph Collection 於 2023年12月22日回覆
Dear Mr. Paul, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Perry

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
front desk should keep some cash
Awkward that the front desk does not have any cash - I wanted to break a $50 bill for tips to housekeepers but was unable to do so
於 2023 年 12 月住了 3 晚
The Jay Autograph Collection 於 2023年12月22日回覆
Dear Mr. Perry, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future, we apologize we recently converted to a cashless property.

10/10 有夠讚

Sauline

Amber Lopez 於 2024年2月7日回覆
Dear Sauline, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月13日回覆
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 有夠讚

michael

於 2023 年 12 月住了 1 晚
The Jay Hotel 於 2023年12月6日回覆
Dear Michael, thank you for your 10 out of 10 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!

10/10 有夠讚

Kathya

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
The Jay Hotel 於 2023年12月6日回覆
Dear Kathya, thank you for your 5 out of 5 rating! We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future!