They don’t answer their phone at the front desk. When I got to my room, the carpet was wet and when I woke up in the morning more than half of it was soaked. When I went to the front desk about it, there was no apologies or sincerity, they just moved me (which I appreciate) but when I asked for extra towels because our previous room only had 2, they said “your new room will have towels”. Extra towels are free, I didn’t understand the issue. It took me asking twice and 2 hours to get the extra towels. While my new room had dry carpet, the toilet ran 24/7, but at the point I only had 1 more night so I gave up. When I got in the shower, I noticed that the caulking that they did around the shelves was coming off with the water, which was incredibly disturbing. Their breakfast is only 2 hours and is cold. The guy next door to my room was staring me down when I would walk in and out of the room and at one point tried to tell me I was slamming the door constantly when it was the first time I had left that morning. While that’s not the hotel’s fault, it tells you something about their clientele. This property was terrible and I will be contacting the hotel for money back.