Travelling in Argentina for a while, this was the worst hotel I stayed in. Location was good, close to all the shops and restaurants and right opposite Nahuel Huapi Lake. I paid extra and booked a Lake View room. The staff were very rude and unfriendly. They never greeted you and instead chatted amongst themselves or sat there playing with their phones. I had called, messaged and emailed the hotel multiple times to tell them of a very late-night arrival, yet I was ignored and nobody responded to me. When I arrived, the gentleman said they had received my messages. Could you not respond? Lazy and did not care about guests. They did not offer any airport transfers, laundry or tourist services. I was rudely told that they cannot help me with airport transfers. First time I see a hotel so unhelpful. The rooms were not spacious as advertised on the website. What you see on the website is totally different to what you get in reality. It was like stepping back in time. Old-fashioned, dark and dingy. WIFI was sporadic, not the best. Breakfast was awful. Mainly a cold breakfast. If you want a hot breakfast, then there were only scrambled eggs. Limited choice of breads, pastries, cereals and cold meats mainly. Not fresh. One evening, I asked for hot water at the hotel bar and was told I couldn't have it. The day before I left, I had a note left in my room reminding me that I was checking out the next day and to vacate by 11:00. Are we really that stupid?