The front Desk Staff was not upto the mark, very very slow, incommunicable.
Rooms have small issue of curtains not closing completely on the sides due to structural defect.
The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Sanjay
於 2019 年 5 月住了 1 晚
8/10 不錯哦
Sulung
2019年4月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Sulung
於 2019 年 4 月住了 2 晚
8/10 不錯哦
Cucu Mutiara
2019年3月15日
喜歡:員工素質和客房舒適度
Comfortable, clean, attentive and helpful staff
Have been staying in this hotel since 2011, some rooms and common area has been refurbished so it looks better however some couches/sofas/dining chairs need to be upholstered.
Cucu Mutiara
於 2019 年 3 月住了 2 晚
8/10 不錯哦
Rusdiansah
2018年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lokasi sangat strategis
Lokasi strategis, dekat dengan mall dan tempat makan (tapi tidak direkomendasikan untuk yang tepat di seberang hotel, harganya mahal). Saat saya datang, hotel sedang proses renovasi, jd di lobby tercium bau lem yang menyengat. Sarapannya enak, tapi untuk kelas bintang 4 menurut saya kurang bervariasi, dan ada menu yang salah tulis.