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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a restaurant, steps from Saitama Super Arena

Choose dates to view prices

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Executive Twin Room | Living area
Cleanliness standards
Cleanliness standards
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NT$2,138
NT$2,352 total
Aug 12 - Aug 13

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

  • Sleeps 3

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 1 min walk - 0.2 km
  • Omiya Park - 3 min drive - 2.5 km
  • Nack5 Stadium Omiya - 3 min drive - 2.5 km
  • Railway Museum - 4 min drive - 4.1 km
  • Saitama Stadium 2002 - 11 min drive - 9.9 km

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Haneda Airport (HND) - 79 min drive

Restaurants

  • ‪さいたまスーパーアリーナ - ‬10 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪青蓮 さいたま新都心店 - ‬8 min walk
  • ‪カレー食堂心 - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel near Saitama Super Arena
Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch, and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, ATM/banking services, and a 24-hour front desk
  • A vending machine
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 157 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with toilets with electronic bidets and free toiletries
  • LED light bulbs, refrigerators, and heating

Languages

English, Japanese

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NT$2,654 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of 2025/8/8, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on 2025/8/12 start from NT$2,138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Check-out is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Shintoshin, this hotel is within 2 mi (3 km) of Saitama Super Arena, Nack5 Stadium Omiya, and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 2-minute walk and Yonohommachi Station is 24 minutes.

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Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 675 reviews
Rating 8 - Good. 181 out of 675 reviews
Rating 6 - Okay. 28 out of 675 reviews
Rating 4 - Poor. 5 out of 675 reviews
Rating 2 - Terrible. 6 out of 675 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great experience with excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Stayed 4 nights in May 2025

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Stayed 1 night in Apr 2025

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

SHINICHI ALVIN

Liked: Amenities
I like the service, very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending events at Saitama super arena.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Stayed 2 nights in May 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

6/10 Okay

??

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

May Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Service very good! Very near to TRAIN STATION… outside of the hotel only! Very clean.. very safe.. perfect for me! Can keep our luggage after check out! Thanks a lot!! Will come again…. ❤️😁
Stayed 2 nights in Dec 2024

6/10 Okay

yukari

Liked: Staff & service, amenities, property conditions & facilities
たまたまかと思われますが、前の方のゴミがゴミ箱にあったままだったのと、排水が悪いようでシャワー時にくるぶしまでたまったままで節水の為に止めながらでしたが常に溜まったままでした。
Stayed 1 night in Aug 2025

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
イベントで利用しました。 会場からも駅からも近く混雑を避けられて 快適でした。 施設も豪華で清潔感のある落ち着いた雰囲気。 お陰でより素敵な日になりました。
Stayed 2 nights in Aug 2025

10/10 Excellent

akira

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感が有り、設備も充実してます。
Stayed 1 night in Jul 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが優しく丁寧で親切でした。みなさんがあいさつもしっかりしてくれます
Stayed 2 nights in Aug 2025

6/10 Okay

Itsuki

Liked: Cleanliness, staff & service, amenities
朝食バイキングの種類が定番でしたので、埼玉の郷土料理みたいなものがあれば良かったなと思います。
Stayed 1 night in Jul 2025

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さいたまスーパーアリーナのイベントの際に宿泊しました。便利がよくホテル内にコンビニもあります。スタッフさんの対応もよく、お部屋も清掃がいきとどいてました。また利用したいと思います。
Stayed 1 night in Jul 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室からの眺めは最高でした。 子供が電車が好きで、鉄博に行った帰りに泊まらせていただきましたが、部屋から駅が見下ろせて子供は終始興奮してました（笑） また、子供がベットから落ちないように柵を後付けで対応して頂き、子供用のアメニティまで用意されていてとても良かったです。 また機会があれば是非利用したいです。
Stayed 1 night in Jul 2025

8/10 Good

SHIGEKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さいたまの定宿です
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
今回2回目なんですが、何回も泊まりたくなるホテルです また行きます
Stayed 2 nights in Jul 2025

8/10 Good

RYO

Stayed 1 night in Jul 2025

8/10 Good

tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
落ちついて滞在できました。
Stayed 1 night in Jul 2025