「Staff were extremely helpful and friendly. We were given a lovely quiet room which was very clean and comfortable. There are plenty of shops, bars, restaurants and of course Cardiff castle nearby.」
「A well equipped room with an excellent bed, large TV, fridge and good shower. The room was tastefully decorated and of a decent size. I really appreciated the welcome gifts of biscuits, water and milk too. Breakfast was excellent and a very generous portion. Staff were friendly and very accommodating. I would also recommend the evening meals and good selection of ales - both of which were high quality. 」
「All the staff were very friendly and everywhere was clean and tidy.
If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as...
「Amazing hotel you could park the car you don't have to paid .
Food is fantastic staffs amazing. They go the extra mile for you
And it near to lots of places to visit the living museum
And the outlet retail
」
「Everything was great. Room was nice. Bed was comfy. Only thing would be that the soaps seemed to be watered down a bit, but not bad enough to dock a star」