Premier Inn Saint Austell Bay hotels

"Breakfast was sooo yummy, with both a full english breakfast as well as a breakfast buffet table. There was some issues with the booking itself, so that was annoying. Apparently some comms issues between Expedia and the hotel. But everything else was great. "

"Yes very helpful "

"Lovely accommodation, really clean and well set up. We had a fantastic stay. Great customer service from start to finish- so friendly and helpful. Many thanks "

"The total experience from arrival to departure was made extremely enjoyable by the interactions with the hotel team. From reception to bar and dining room staff, everything was just as I expected from a hotel of this standard. High standard of cleanliness of the room, good facilities, with a very comfortable bed. "

"Lovely room and nice spa"

"Leaving aside the novelty value, this is an excellent hotel. Superbly appointed room with excellent bathroom and everything works perfectly: near-silent but efficient climate control, faultless WiFi connectivity and TV casting. The restaurant is a treat, creative and beautifully presented menu choices and fabulous breakfast choices. Most of all the staff made the visit special; attentive, warm, courteous and helpful. Superb, thank you. "

"Lovely staff and the room was amazing, great facilities it was a pleasure to stay there "

"Communal areas in the hotel were stylish, comfortable and immaculately kept. Staff are an asset, absolutely every single one of them appeared to want to be there and make your stay as special as possible. Breakfast was lovely, great choice, local produce and all freshly prepared. We stayed in a "Cosy Double" - room 10 - we knew it would be small (and it really was) so I can't really complain about that but I have to say it wasn't very well kept. There was a horrid smell of bleach which didn't really go the whole 2 nights we were there and the furnishings felt tired and grubby - the carpet was stained and the vanity chair was so stained we actually removed it from the room. This said, we would 100% stay at the hotel again, but would choose a different room."

"A beautiful hotel in a stunning location, presented with art deco design, high standards of cleanliness everywhere. All staff were welcoming, although we felt Josh & his team in Terrace bar went beyond to welcome. A wonderful vibe with all staff.. room spotless, bed super comfy, spa very relaxing "