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阿拉瓦公園飯店的評分

4 out of 5
阿拉瓦公園飯店
272 Fenton St, Rotorua

評論

7.0

不錯哦

10 分，有夠讚；1000 則評論中有 203 則" "
8 分，不錯哦；1000 則評論中有 333 則" "
6 分，一般般；1000 則評論中有 248 則" "
4 分，不太好；1000 則評論中有 137 則" "
2 分，很糟糕；1000 則評論中有 79 則" "

7.4/10

整潔度

7.8/10

員工素質

6.8/10

設施服務

6.4/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

Catherine

於 2023 年 1 月住了 2 晚
Kate 於 2023年2月14日回覆
Kia Ora Catherine, Thanks for taking the time to leave a review! We are glad you enjoyed your stay :) Thanks,

10/10 有夠讚

Amy，香港

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
登記入住和退房很快，房間很寬敞，床很舒服，酒店出入方便，停車位充足，酒店附近有很多咖啡店和食店，購物和去景點都方便。
於 2019 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 1 晚

10/10 有夠讚

yanan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 2 晚
Monique E 於 2018年8月28日回覆
Thank you for your great review. Kind Regards

6/10 一般般

Zhipeng

不喜歡：員工素質和住宿環境和硬體

10/10 有夠讚

Peter

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a large room with two king size beds. I particularly enjoyed the spa bath in my room after completing the Rotorua Marathon! A very nice restaurant and professional room service.
於 2024 年 5 月住了 2 晚
Abhay 於 2024年5月11日回覆
Dear Peter,Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards Abhay

6/10 一般般

rebeca，Massey

家庭旅遊, 親子旅遊
不喜歡：員工素質和住宿環境和硬體
We’ve been here before and it was great! So we booked again! This time not so great. Paid a LOT of money to look at the hotel roof, no sky so sad kids, basic cutlery missing, inadequate housecleaning- just supplied new towels but not more toilet paper, did not make the beds and no top up of tiny milk and coffee. The light switch in our room was broken so minimal lighting and no one came to fix. What can I say? A hotel is not stressed because you have been ripped off! The decor is tired and please don’t reply to say I’m sorry you had this experience, we will take your comments into consideration if you don’t plan on doing anything to lift the quality of peoples experiences. A lot of money is needed her to make it a nice hotel again and I am assuming there isn’t enough so the issues will just keep piling up as well as the complaints. The one positive was the comfortable beds and pillows. Sorry but never coming back. somewhere you go to escape and relax.
於 2024 年 5 月住了 2 晚

6/10 一般般

wendy

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Abhay 於 2024年5月11日回覆
Dear Wendy,Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards

8/10 不錯哦

Pundit

家庭旅遊
喜歡：住宿環境和硬體
That's good place, quite area. overall all good.
於 2024 年 5 月住了 1 晚
Abhay 於 2024年5月11日回覆
Dear Pundit,Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards

6/10 一般般

Donna

家庭旅遊
喜歡：員工素質
It was a good price and the beds were big and comfy. It needs a good renovation, very out dated and run down
於 2024 年 5 月住了 1 晚
Abhay 於 2024年5月11日回覆
Dear Donna,We apologize for falling short of your expectations during your stay. Your feedback about the aging facilities is concerning, and we sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind Regards

8/10 不錯哦

Tawanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to be with reasonable prices
於 2024 年 4 月住了 1 晚
Abhay 於 2024年4月29日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards

6/10 一般般

Stephen

不喜歡：住宿環境和硬體
Beautiful building but very poorly maintained.
於 2024 年 4 月住了 1 晚
Abhay 於 2024年4月24日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards

4/10 不太好

Paulius，Las Vegas

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Big rooms is the only positive thing about this hotel. Property is in need of a major TLC, smells like mold a bit, bathrooms dated, furniture almost antique. Not sure why it has 3 star rating. Guest ratings are pretty accurate, we only booked because we arrived late, and hotel was on our way, wouldn't stay there again, and wouldn't recommend to anyone.
於 2024 年 4 月住了 1 晚
Abhay 於 2024年4月24日回覆
We apologize for falling short of your expectations during your stay. Your feedback about the aging facilities & poor service is concerning, and we sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind Regards

8/10 不錯哦

Ropata

家庭旅遊
Good stay, would recommend for a quick overnight stay. Place is pleasant and quiet. Did not get a chance to try ammenities.
於 2024 年 4 月住了 1 晚
Abhay 於 2024年4月14日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards

6/10 一般般

bryan

不喜歡：員工素質、設施服務和住宿環境和硬體
charged me twice and still waiting for refund went to breakfast at 7-15 nothing ready reception just phoned kitchen when i asked no one replied i got breakfast elsewhere
於 2024 年 4 月住了 1 晚
Abhay 於 2024年4月14日回覆
We apologize for falling short of your expectations during your stay. Your feedback about poor service is concerning, and we sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind Regards

10/10 有夠讚

olavi

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ok
於 2024 年 3 月住了 1 晚
Abhay 於 2024年4月14日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards

2/10 很糟糕

Andy

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The Bedroom was Ok but that bathroom was terrible. Flush switch for the toilet hanging off the wall, mould and dirt around the bath, and you couldnt run the bath without running the shower. To cap it all I deliberately left my car window open then they ramge me a 3am to tell me and I didnt sleep at all after that. Id would have been better off sleeping in my car. Ill be complaining to the GM
於 2024 年 4 月住了 1 晚
Abhay 於 2024年4月14日回覆
Dear Andy,We apologize for falling short of your expectations during your stay. Your feedback about poor service is concerning, and we sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind Regards

2/10 很糟糕

Caroline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Abhay 於 2024年4月7日回覆
Thank you for taking the time to share your feedback with us.

4/10 不太好

Sahil

不喜歡：整潔度、員工素質和住宿環境和硬體
Old building and old little dusty rooms. For the price yes ok
於 2024 年 3 月住了 2 晚
Abhay 於 2024年4月7日回覆
Dear Sahil,Thank you for taking the time to share your feedback with us.We apologize for falling short of your expectations during your stay. We sincerely regret any inconvenience caused. We take your comments seriously and will address these issues to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the chance to make amends in the future.Kind Regards

8/10 不錯哦

Jason

喜歡：整潔度、員工素質和住宿環境和硬體
Liked the staff
於 2024 年 1 月住了 2 晚
Abhay 於 2024年3月29日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards Abhay

6/10 一般般

Andrew

情侶出遊
喜歡：整潔度和員工素質
adequate for our needs but rooms quite dated / boring decor. Only stayed 1 night and was adequate for our needs but would not want to stay for extended period.
於 2024 年 2 月住了 1 晚
Abhay 於 2024年3月29日回覆
Dear Andrew,Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.

8/10 不錯哦

Shashikanth，Austin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay. A mile from the downtown
於 2024 年 3 月住了 3 晚
Abhay 於 2024年3月29日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards Abhay

6/10 一般般

Douglas

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
Bathrooms need renovation plus the sink, counter and floor of bathroom were not clean on arrival. Toilet seat slides off bowl. TV has a pop-up banner add display for the TV manufacturer that blocks part of the picture.
於 2024 年 2 月住了 4 晚
Abhay 於 2024年2月26日回覆
Dear Douglas,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping & Maintenance team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning. procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit.

6/10 一般般

Joshua

喜歡：整潔度、員工素質和住宿環境和硬體
Staff weren’t always available at the desk to help with changing reservations
於 2024 年 2 月住了 3 晚
Abhay 於 2024年2月26日回覆
Dear Joshua,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused due to the absence of staff. Your concerns will be addressed with our team to ensure that such incidents are not repeated.We look forward to welcoming you again in future.

6/10 一般般

Deepal

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The hotel is old and dated - felt like nothing has been done to improve it in 20 years. Paid $500 for a 2 night stay and was very disappointed. There was hair and dirt in the shower, the room was dark (even with the lights on it was difficult to see), there was a strange, unusable spa room and a balcony with railing so low it felt unsafe to be out on. There was hardly any staff around to serve us when we were in the Atrium, and multiple cleaners tried to enter the room because they were under the impression the room was empty or had been checked out off. The only reason we stayed was because we were part of a wedding party, and it was easier for transportation.
Abhay 於 2024年2月26日回覆
Dear Deepal,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit

2/10 很糟糕

Kerry

情侶出遊
不喜歡：住宿環境和硬體
This hotel basically needs a revamp as the rooms are very dated and tired. The bathroom smelt really bad and the drapes were ripped. Time to spend some money on it or pull it down.
於 2024 年 2 月住了 1 晚
Arawa Park Hotel Rotorua 於 2024年3月6日回覆
Hi Kerry We're sorry that you didn't have a great experience . Thank you for your review.

8/10 不錯哦

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is a good place to stay
於 2024 年 2 月住了 1 晚
Abhay 於 2024年2月26日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.

6/10 一般般

Bridgett

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice cosy room comfortable bed but unfortunately there was a hugh generator outside our room window which was very noisy at night while trying to sleep. Other than that, it's such a nice lovely hotel, have stayed here before thats why we came back again to stay.
於 2024 年 2 月住了 1 晚
Abhay 於 2024年2月26日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.Sincere apologies for the inconvenience caused during your stay. We look forward to welcoming you again in the future.

10/10 有夠讚

Amandeep Singh，Halifax

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had an amazing stay
於 2024 年 1 月住了 1 晚
Raj 於 2024年2月8日回覆
Kia Ora Amandeep,Thank you for staying with and for your kind feedback!Regards

6/10 一般般

David

情侶出遊
Souless property, rooms are just boxes, no character. No staff interaction, bland.
於 2024 年 2 月住了 2 晚
Arawa Park Hotel Rotorua 於 2024年3月6日回覆
Hi David. We apologize for the inconvenience.Thank you for your Feedback

8/10 不錯哦

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
Was nice and easy to get too
於 2024 年 2 月住了 2 晚
Raj 於 2024年2月8日回覆
Kia Ora Steven,Thank you for staying with us and for your kind feedback!Regards

6/10 一般般

Grant

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Unkept untidy pavement area outside room. Doors to the outside were sealed but I think there could have been a nice little seating area that could be accessed from the EXIT door in the hall. Trays of in room breakfast still sitting outside our room from previous guests at 5pm.It was difficult to climb into the spa bath to take a shower and there was Mould in the tiles.
於 2024 年 2 月住了 1 晚
Abhay 於 2024年2月26日回覆
Dear Grant,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

6/10 一般般

Stephanie

喜歡：員工素質
Bed was very comfortable and clean but the shower curtain was moldy and the bathroom is really dated and not so clean.
於 2024 年 2 月住了 2 晚
Abhay 於 2024年2月26日回覆
Dear Stephanie, Thank you for the positive feedback & bringing the cleanliness matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed

6/10 一般般

Herman van

情侶出遊
喜歡：整潔度
不喜歡：住宿環境和硬體
Accessibility and lobby were ok. The overall presentation is dated and looks tatty. The restaurant looks like a chow hall with very limited staff and as a result only few people will feel inclined to visit the area. The room was spacious and all amenities worked.
於 2024 年 2 月住了 1 晚
Arawa Park Hotel Rotorua 於 2024年3月6日回覆
Thank you for your Feedback

4/10 不太好

Krisjan

親子旅遊
不喜歡：整潔度和住宿環境和硬體
Everything looked like it needed a really good scrub, and everything looks run down. Bed was nice and comfy and felt clean, but came back in the afternoon to made beds which looked like someone had been lying all over them.
於 2024 年 1 月住了 2 晚
Abhay 於 2024年2月26日回覆
Dear Krisjan,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed

10/10 有夠讚

Anne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large room and lovely setting
於 2024 年 1 月住了 1 晚
Abhay 於 2024年2月26日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.

8/10 不錯哦

Steven

喜歡：整潔度和員工素質
Outside is looking old and tired and with construction ongoing
於 2024 年 1 月住了 2 晚
Abhay 於 2024年2月26日回覆
Dear Steven,Thanks for your feedback.Your feedback is extremely valuable to us.

10/10 有夠讚

Roneel

於 2024 年 1 月住了 2 晚
Abhay 於 2024年3月29日回覆
Thank you for taking the time to share your feedback with us.We are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you again in the future.Warm Regards Abhay

2/10 很糟糕

Byunghak

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
I deposit $ 10 by credit card. but still can not receive. They told me check out time. will receive directly by credit card, But still not receive. Just before Received.. (30/Jan)
於 2024 年 1 月住了 1 晚
Abhay 於 2024年2月26日回覆
Dear Byunghak,Thanks for your feedback.We do charge 10 pre-auth for incidental reasons only which gets canceled by Midday after checkout, sometimes it does take longer than usual to come back to your account due to weekends, public holidays or bank issues.

4/10 不太好

Polly Shuk Man

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Room is spacious but room condition is too rundown , lack of maintainence.
於 2024 年 1 月住了 2 晚
Raj 於 2024年1月30日回覆
Kia Ora Polly,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of your room. Your comments about the lack of maintenance are noted, and we take this feedback seriously. We are committed to addressing and improving the issues you've highlighted. If you have specific details or suggestions, please feel free to share them so that we can take appropriate actions to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive stay in the future.Kind Regards

8/10 不錯哦

Robyn

The room was very spacious and had a nice balcony overlooking some green space. The lobby area was also spacious and had lots of sitting areas.
於 2024 年 1 月住了 2 晚
Raj 於 2024年1月30日回覆
Kia Ora Robyn,We appreciate your positive feedback! It's wonderful to hear that you enjoyed the spaciousness of your room, the nice balcony with a view of green space, and the ample sitting areas in the lobby. Creating a comfortable and inviting space for our guests is important to us, and we're delighted that you had a positive experience. If there's anything specific you particularly liked or any suggestions you have for further improvement, please feel free to share. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall good experience for our family
於 2024 年 1 月住了 2 晚
Ra 於 2024年1月30日回覆
Kia Ora,Thank you for sharing your positive feedback! We're delighted to hear that you and your family had an overall good experience. If there are specific aspects you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your support and hope to welcome you and your family back for another pleasant stay in the future.Kind regards

10/10 有夠讚

CONNIE

喜歡：整潔度、員工素質和住宿環境和硬體
Beds were so omfortable
於 2024 年 1 月住了 1 晚
Raj 於 2024年1月30日回覆
Kia Ora Connie,Thank you for your kind words!Regards

4/10 不太好

Manqiong

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The cleaners were terrible as I found that here was rubbish and used nappies under the beds and they barely cleaned the cups. They also didn’t give us any towels or face towels.
於 2024 年 1 月住了 2 晚
Raj 於 2024年1月30日回覆
Kia Ora Manqiong,We sincerely apologize for the subpar cleaning experience you had during your stay. Your feedback about finding rubbish, used nappies, and cups not properly cleaned is deeply concerning and not reflective of our standards. We take this matter seriously and will address it with our housekeeping team to ensure such oversights are rectified.We also apologize for the oversight regarding towels and face towels. Your comfort is our priority, and we regret any inconvenience caused. Please be assured that we will use your feedback to make necessary improvements.Thank you for bringing these issues to our attention, and we hope you might give us another opportunity to provide you with a more positive experience in the future.Kind Regards

8/10 不錯哦

Clive

情侶出遊
Our room was enormous and incredibly comfortable but the lovely outside balcony needed a good clean. Walls and ceiling were dirty and old dirt. Inside was pretty clean but the only power point in the bathroom didn’t work. There also was the odd hole in the wall that is just not a good look. The bed was excellent and so comfortable. I would stay there again though.
於 2024 年 1 月住了 1 晚
Raj 於 2024年1月30日回覆
Kia Ora Clive,Thank you for sharing your feedback with us. We're pleased to hear that you found your room enormous and incredibly comfortable, particularly noting the excellent and comfortable bed. However, we apologize for the cleanliness issues on the outside balcony and the non-functional power point in the bathroom. Your comments about the walls, ceiling, and occasional holes in the wall are noted, and we appreciate your understanding.We value your input and will use your feedback to make the necessary improvements. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Kind Regards

6/10 一般般

Glenn，Massey

親子旅遊
Once of a day this would have been a luxury hotel . However it’s now we best 3 stars. Hotel was absolutely empty with not a single local employed . They staff were fine and the cleanliness was ok - but just ok . Beds fine and clean but no maintenance has been done in years and it needs a refresh . Tourism in Rotorua is lacking desperately and maybe has taken a big hit since covid. It was ok for the night . But there was no atmosphere and it like like foreign ownership .. so it’s lost its local flair . It could be an amazing property .. but not in its current state
於 2024 年 1 月住了 1 晚
Raj 於 2024年1月30日回覆
Kia Ora Glenn,Thank you for sharing your detailed feedback with us. We appreciate your honest observations about the state of the hotel and acknowledge your concerns regarding the lack of maintenance and the overall atmosphere. We take your comments seriously and will use them to assess areas for improvement. While we understand your sentiments, we're grateful for your acknowledgment of the staff and the cleanliness.We are committed to enhancing the guest experience and will consider your feedback as we work towards possible renovations and improvements. We hope to have the opportunity to welcome you back in the future to showcase positive changes.Kind Regards

10/10 有夠讚

Vicki

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Raj 於 2024年1月30日回覆
Kia Ora Vicki,Thank you for staying with us and for your kind review!Regards

4/10 不太好

Claudia

家庭旅遊
不喜歡：整潔度和員工素質
於 2024 年 1 月住了 5 晚
Raj 於 2024年1月30日回覆
Kia Ora Claudia,Thank you for staying with us and for your kind review!Regards

10/10 有夠讚

Emele

家庭旅遊
喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚
Raj 於 2024年1月30日回覆
Kia Ora Emele,Thank you for staying with us and for your kind review!Regards

10/10 有夠讚

Joel

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and tidy and a comfortable room with aircon to relax in
於 2024 年 1 月住了 1 晚
Raj 於 2024年1月30日回覆
Kia Ora Joel,Thank you for sharing your positive experience with us! We're delighted to hear that you found the room clean, tidy, and comfortable, and that the presence of air conditioning added to your overall comfort. If there's anything specific you particularly enjoyed or any suggestions you have for further improvement, please feel free to share. We look forward to welcoming you back for another comfortable stay in the future.Kind Regards