The check-in host was wonderful. The room, however, was not wonderful. I know we took a chance staying in a pet-friendly room, but this one smelled awful. The smell hit as we entered the room, but it was late and we were so tired that we talked ourselves into thinking it wasn't that bad. It was bad enough to prevent a decent night's sleep. The carpet, drapes, and bedding all need a thorough cleaning or, in my opinion, replacing!