2/10 很糟糕
Christopher，Washington
2025 年 10 月 1 日
不喜歡：整潔度、設施服務和住宿環境和硬體
I want to preface this review by saying I am only speaking to my personal experience, which I’m sure may have been different for others. Unfortunately, my stay here was extremely disappointing.
While the location and views were lovely, nearly everything else about our stay fell far below expectations. We paid for an upgraded, top-tier room, but were placed down a random hallway in a room with low ceilings, no air conditioning, and heat stuck on during our entire three-day stay. The room was dirty, never made up, and the shower had cracked tiles and exposed wires. The bed was uncomfortably hard with noticeable lumps, and there was no comforter—just a single sheet.
We traveled with an infant, and within 20 minutes of checking in we were already concerned about the lack of air conditioning. Despite repeated complaints, the hotel did nothing to accommodate us over the three days, and even Expedia was unable to help us adjust or cancel our reservation.
All in all, this was a very poor experience and unfortunately detracted from an otherwise great trip. I hope the hotel takes this feedback seriously for future guests.
Christopher
於 2025 年 9 月住了 3 晚
