「We had an unplanned doctor visit in the morning of our check-in day that delayed everything planned in our day. I received a call from Angela around 6 pm saying that we were late for our check in and she'd leave notes for us. She reminded me that there is a roughly 100 meters of upheel walk and stairs. Then I realized my mother-in-law joined our trip last minutes and we had totally forgotten about this part. I asked Angela if there was a wheelchair I could use for my mother-in-law. She paused...