蘭德福 (DEN) 附近飯店 | 熱門住宿限時優惠 起

「前台服务态度需提高」

「We had an amazing, relaxing time time. Jon was awesome!」

「Very spacious room and Simon at the front desk was awesome. Will be back」

「Clean and comfortable. Great location, close to action. Super cute. Moose wandered through the property while we were there! The reasons it didn’t get 5 stars: -Breakfast was odd. Pre built burritos, grab and go, for one hour. Tasty, but just odd. -Staff repeatedly told us the restaurant was open for dinner. We sat there for 10 minutes without being acknowledged by anyone. So we left. -No bathroom fan.」

「Our room felt a little like we were staying in a Final Destination movie. The ceiling fan was hanging on by just two wires and looked like it could have come flying off the ceiling had we turned it on. There were also sharp, exposed wall anchors less than two feet above the head of the bed, and the deck railing was extremely loose and wobbly. Needless to say, the room could use some serious maintenance and safety updates. These weren’t just cosmetic issues, but genuine safety concerns. On a...

「The room facilities are modern.」

「I had a hard time checking in late. The number listed on Expedia didn’t work. The property manager/owner isn’t onsite in the evening. Another person staying helped me get checked in. It was difficult to tell where the entrance was. It wasn’t lit up. The room we had was so cute. The property owner was nice when we net him and helpful. The breakfast was amazing!!」

「The rooms are not cleaned well, debris in corners and most noticeable was the various stains on the top comforter. I called in to get a new comforter and was told their employees are not allowed to remove those (for washing) due to safety concerns. I insisted it was a safety concern for a paying customer and they proceeded to remove it for me. It was shocking to get that as a response. In addition, trying to order room service (in room dining) was a 45 min adventure. Online they advertise it but...

「We checked in at 8pm after a long drive and never got a code to get into our room till 10:20 pm called, text, drive around for 2 hours. Finally at 10pm we had to check in at a different hotel because no one was helping us and it was late and our child needed to go to bed. They refused to give a refund because that is their policy. Yet their policy also says they will text the room number and door code once you check in. Not 2.5 hours later will they send a code. If you want a place to actually...

「Dangerous step up into the room ice all the way down at main lobby lots of stairs to get there clean room staff great breakfast lady 30 minutes late hot tub looked good but didn’t use」

「the hotel here is very quick. only concern is the breakfast provided is too simple. lol」

「好好好」