Stayed here specifically because it had good reviews, had a hot tub, and I have never had issues with Best Western before. Checked in to the first room, the sheets had a stains (possibly coffee) and hair in the bathtub. Asked the front desk before I left the hotel to change the sheets for the one bed and clean the tub again. I come back the tub was clean and the beds were made but they did not change the sheets on the bed with the stained sheets. Went down to the front desk again to ask again to have the sheets changed for the one bed, but no cleaning person was there so they gave us a new room which was clean other than some dried shampoo or cleaner on the tiles in the shower (not that big of a deal). The hot tub was closed which was disappointing but it what it is, the pool was very murky as you could barely see your feet at the bottom of the pool and there were leaves and some other debris floating in the pool. The morning of checkout the pool was very clean, which is very concerning since we did not swim in that clean of a pool the day before, thinking it was just the water in Regina. I have pictures, but cannot add them to this review.