餐廳
查看供應情況

雷丁中心宜必思尚品飯店的評分

3 out of 5
雷丁中心宜必思尚品飯店
4-8 Duke Street, Reading, England

評論

7.0

不錯哦

10 分，有夠讚；413 則評論中有 82 則" "
8 分，不錯哦；413 則評論中有 143 則" "
6 分，一般般；413 則評論中有 106 則" "
4 分，不太好；413 則評論中有 45 則" "
2 分，很糟糕；413 則評論中有 37 則" "

7.4/10

整潔度

7.8/10

員工素質

6.4/10

設施服務

6.6/10

住宿環境和硬體

6.4/10

環保程度

評論

6/10 一般般

Kam Kwong

情侶出遊
不喜歡：整潔度和設施服務
不滿意地方是設施較簡陋，及沒有酒店拖鞋提供
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Siu Ying

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚

8/10 不錯哦

SUM WING

於 2019 年 11 月住了 1 晚

10/10 有夠讚

haolin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 2 晚

10/10 有夠讚

Maria Ann

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 10 月住了 1 晚

8/10 不錯哦

Mateu

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 5 晚

10/10 有夠讚

Nicholas

於 2022 年 10 月住了 1 晚
Cristina Huma 於 2022年10月12日回覆
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cristina Huma

10/10 有夠讚

matty

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 10 月住了 1 晚
Cristina Huma 於 2022年10月12日回覆
Dear Guest, Thank you very much for such great review, we are pleased that you were so happy with your last stay. We really work very hard to offer the best service to our guests, so I am happy to see that which reflected on your last visit. Hope to see you again soon! Kind regards, Cristina Huma

4/10 不太好

Oritsejolomi

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年10月12日回覆
Dear Guest,Thank you for taking the time to tell us about your experience at the Ibis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 有夠讚

Alex

於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年10月12日回覆
Dear Guest, Thank you very much for such great review, we are pleased that you were so happy with your last stay. We really work very hard to offer the best service to our guests, so I am happy to see that which reflected on your last visit. Hope to see you again soon! Kind regards, Cristina Huma

8/10 不錯哦

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ibis reading
Tv limited channels but not that important to me because I never watch tv at home anyway,all in all very good value for money and staff nice and polite would stay again if in reading
於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年9月29日回覆
Thank you for sharing your recent experience on your recent overnight stay here at the Ibis Reading. I was pleased you thought the staff were friendly and helpful.We look forward to welcoming you back to the hotel on your next visit

6/10 一般般

Neil

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
於 2022 年 9 月住了 2 晚
Cristina Huma 於 2022年9月29日回覆
Dear Guest,Thank you for your review.We look forward to welcoming you back to the hotel on your next visit

8/10 不錯哦

Bernard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money in a good location. If they took a little bit more care with maintenance would be excellent value
於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年9月29日回覆
Dear Guest,Thank you for your recent review and for sharing your thoughts with others.

2/10 很糟糕

Lucie

於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年9月13日回覆
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Cristina

8/10 不錯哦

Paul

於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年9月13日回覆
Dear GuestThank you for your review.Your comments are much appreciated.We welcome you back to the hotel again in the future.Best wishes ,Cristina Huma

6/10 一般般

真實旅客

商務旅客
喜歡：員工素質
不喜歡：整潔度
The man at the reception was very friendly He gave me a room upgrade when I arrived which I didn't really understand why The room he gave me had a slight smell of urine and the Aircon unit was noisey The windows look out onto a flat roof and you could smell the Indian restaurant next door The basic look of the hotel was good There wasn't a lot of chose for the breakfast I expected better from a ibis hotel I have stayed in others before and did not have any issues
於 2022 年 9 月住了 1 晚
Cristina Huma 於 2022年9月29日回覆
Thank you for sharing your recent experience on your recent overnight stay here at the Ibis Reading. I was pleased you thought the staff were friendly and helpful.We look forward to welcoming you back to the hotel on your next visit

2/10 很糟糕

Georgina

於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest Thank you for your review. We value all feedback so we can continue to improve our services and standards in the hotel. We do welcome you back to the hotel again in the future. Kind Regards Cristina Huma

10/10 有夠讚

Andrew

於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest Thank you for your lovely review Your feedback is much appreciated. We welcome you back to the hotel again in the future. Kind Regards Cristina Huma

8/10 不錯哦

Michelle

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 2 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest Thank you for your review Your feedback is much appreciated. We welcome you back to the hotel again in the future. Kind Regards Cristina Huma

2/10 很糟糕

Ulrich

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No air conditioning. No early breakfast.
於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest,As a hotel we value all feedback both negative and positive so we can continue to improve our services in the hotel.We would not expect any guest to have to experience this .We take these comments very seriously and this department has been spoken too regarding this post.We do welcome you back to the hotel again in the future.

10/10 有夠讚

Musa

於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest Thank you for your review . Your feedback is much appreciated. We welcome you back to the hotel again in the future. Kind Regards Cristina Huma

6/10 一般般

Annie

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
OK for one night
The reception staff were friendly and welcoming. The room was very tired and extremely warm. Believe it was overpriced for what it is but was fine for the night.
於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

2/10 很糟糕

Biswash

於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

2/10 很糟糕

Glenn

於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

2/10 很糟糕

Maria

家庭旅遊
不喜歡：住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 2 晚
Cristina Huma 於 2022年8月25日回覆
Thank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.We welcome you back to the hotel again very soon.

4/10 不太好

Ray

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
First visit yes
This Hotel I find is more for asian people than euoropeans. Room was noisy so I requested a move a different room. This was done. Info in the bathroom says bath mats were available,the hotel didn’t have anything. Ask I am 85,it was quite differerent,standing in the bath with nothing to hold on to keep my balance.
於 2022 年 8 月住了 1 晚
Cristina Huma 於 2022年8月25日回覆
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

8/10 不錯哦

Kame

喜歡：員工素質
I liked our breakfast meal
於 2022 年 7 月住了 2 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest Thank you for your review. Your comments are much appreciated. We welcome you back to the hotel again in the futureBest wishes .

10/10 有夠讚

Jonathan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 2 晚
Cristina Huma 於 2022年8月25日回覆
Dear Guest Thank you for your review. We are so glad you had an enjoyable stay. We welcome you back to the hotel again in the futureBest wishes ,

4/10 不太好

Simon

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Janine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay at the Ibis style. The room was so hot they provided a fan. Only one negative thing was that there was an extract fan from the restaurant that was very noisy.
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Jamie

於 2022 年 7 月住了 1 晚

2/10 很糟糕

Jason

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst hotel ever
Nothing worked including tv, air con, bathroom extractor fan. Nasty poop looking stain on carpet. 1 set of towel firba two guest room. Horrific. Never using an ibis again
於 2022 年 7 月住了 2 晚

4/10 不太好

Sherwin

喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Good location. TV Channels not available. Internet unstable
於 2022 年 7 月住了 3 晚

2/10 很糟糕

Ross

商務旅客
不喜歡：住宿環境和硬體和客房舒適度
Worst Stay for Years
The worst stay I have had for a long long time. I chose this place due to the Name Ibis. I wrongly assumed the “style” part of the name would be a step up from a Budget hotel. (I’m not a fan of the budget Ibis, but the others have largely been decent) This hotel was unreal! I asked to change room because: there was no bathroom light, the earth cables for the radiator were trailed loosely over the floor, the shower only went hot or scalding, the floor coverings were disgusting, the decor was really tatty (I understand that places have to upgrade gradually, but wow), no aircon (not a prerequisite obvs), no signal on the TV, incredibly hot rooms even after the heatwave and the beds were way past their best! When I changed room, the only thing that changed was the bulb in the bathroom light!!!! Spoke ti another family who stayed also and they were furious. £140per night, I would expect better. The restaurant downstairs for evening meals made good food and the staff were pleasant. That’s the extents of the praise I could give.
於 2022 年 7 月住了 3 晚

2/10 很糟糕

Lendy

不喜歡：住宿環境和硬體和客房舒適度
Overheated on a Hot Day.
The first room we were given, did not have air-conditioning and it was a heat wave. The windows did not open and the TV did not get any signal. We complained to management and they moved us to a room with "A/C". The A/C just blew warm air, we could not get it to cool at all. The radiator in the bathroom was on MAX heat the whole time and the shower only put out scalding hot water. We found out the problem with the TV was with their provider, so they did not have service to the whole hotel. In the second room, only 1 of the 3 windows opened as well. They did give us a fan, so they tried - but failed miserably. Service was the best part of the stay. It is not the main IBIS hotel close to the station. This is close to town centre as well, but it is to the west of the Oracle. 2 mins walk from the Oracle.
於 2022 年 7 月住了 1 晚

8/10 不錯哦

NICK

喜歡：整潔度、員工素質和客房舒適度
於 2022 年 7 月住了 1 晚

6/10 一般般

Anna

喜歡：整潔度和員工素質
不喜歡：客房舒適度
IBIS Centre is better than IBIS styles
There was no air con. The IBIS has Air Con my bedside lights didn't go. The TV was tuned
於 2022 年 6 月住了 1 晚
Cristina Huma 於 2022年6月29日回覆
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 一般般

真實旅客

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚

4/10 不太好

Remansi

於 2022 年 6 月住了 1 晚

10/10 有夠讚

Jana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ibis Style Reading - gerne wieder
Alles gut und so wie erwartet wenn man Ibis bucht. Alles sauber, netter Check-in. Einziger Punkt wäre, dass ich nicht jeden Tag neue Handtücher gebraucht hätte. Option die benutzen zu behalten wäre gut gewesen.
於 2022 年 6 月住了 5 晚

10/10 有夠讚

adrian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
King Alfred's Way stopover
Stopped overnight bikepacking. Staff were super friendly and accomodating of two dirty and sweaty cyclists. Breakfast set us up for a further full day of adventure.
於 2022 年 6 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Stay
Very clean, friendly staff, no complaints whatsoever
於 2022 年 5 月住了 2 晚
Cristina Huma 於 2022年6月29日回覆
Dear Guest, Thank you for your feedback. We are so pleased you had a good stay with us all the staff work hard to make this happen and was great that you appreciated this. Thank you Hope to see you again soon. Best wishes,

8/10 不錯哦

Andras

商務旅客
喜歡：整潔度和員工素質
It was a fair place for the price. The property is a little dated, but the there were no issues with cleanliness. The staff was great, they gave me local tips and offered to provide me breakfast a full hour before the normal breakfast time. The location provides easy access to the city centre, buses and the train station.
於 2022 年 5 月住了 2 晚
Cristina Huma 於 2022年6月29日回覆
Dear Guest, Thank you for your feedback. We are so pleased you had a good stay with us all the staff work hard to make this happen and was great that you appreciated this. Thank you Hope to see you again soon. Best wishes, Cristina Huma

6/10 一般般

Laurie H

於 2022 年 5 月住了 2 晚

4/10 不太好

Dominika

於 2022 年 5 月住了 1 晚

10/10 有夠讚

Mathew

於 2022 年 4 月住了 1 晚

2/10 很糟糕

john

商務旅客
喜歡：整潔度
不喜歡：客房舒適度
Not good
Room was very noisy with people running around, and extractor fan from restaurant outside window breakfast was served in a carrier bag with nowhere to sit and eat it . Somebody wants to let them know covid restrictions have been lifted. Normally stay in Ibis but will think twice in future.
於 2022 年 4 月住了 3 晚

8/10 不錯哦

Edward

於 2022 年 4 月住了 2 晚

4/10 不太好

Vishnugiri

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Explore another option
Not so good experience heater made lots of noise early in the morning, Air con not working, cleaner came to the room and started cleaning without your concern. Only plus point very near to the city centre.
於 2022 年 4 月住了 3 晚

10/10 有夠讚

Michael

於 2022 年 4 月住了 2 晚