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格拉爾飯店的評分

4 out of 5
格拉爾飯店
Via Della Repubblica n 8, Ravello, SA

評論

8.4

非常好

10 分，有夠讚；588 則評論中有 270 則" "
8 分，不錯哦；588 則評論中有 196 則" "
6 分，一般般；588 則評論中有 82 則" "
4 分，不太好；588 則評論中有 27 則" "
2 分，很糟糕；588 則評論中有 13 則" "

8.8/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

7.8/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

ana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff was great helpful! Just like pictures shows! Would stay there again.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Marion Alexandra

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Sergio

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ottima posizione e servizio.
於 2024 年 4 月住了 2 晚
Hotel Graal 於 2024年5月2日回覆
Egregio Signore,é stato un piacere averVi come ospiti presso l'Hotel Graal e siamo contenti che l'esperienza sia stata di Vostro gradimento. Ci impegniamo ogni giorno per rendere felici i nostri ospiti e siamo lieti di esserci riusciti. Ci auguriamo di poterVi accogliere di nuovo presto. Lo staff dell'Hotel Graal

10/10 有夠讚

Smibin

喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in.. Staff were amazing.. Nice service.
於 2024 年 4 月住了 2 晚
Hotel staff 於 2024年5月2日回覆
Dear Guests,thank you for your positive feedback!We are glad that your staying with us was pleasant and hope to have you again as our Guests in future!Best regardsHotel staff

10/10 有夠讚

Daiya，Kawasaki-shi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
hotel Graal 於 2024年5月2日回覆
Dear Madam,we thank you a lot for your sweet words and hope to see you again.best regards

10/10 有夠讚

Jackson

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast is awesome. The staffs are super friendly whenever we go in and out the hotel.
於 2024 年 4 月住了 2 晚
Nataly 於 2024年4月20日回覆
Dear Mr Jackson,thank you for your positive feedback . We are happy that the quality of your staying has met the expectations.Looking forward to meeting you in future.Best regardsHotel staff

10/10 有夠讚

dolores

喜歡：設施服務
Ubicazione perfetta panorama meraviglioso staff gentilissimo...esperienza assolutamente da ripetere
於 2023 年 12 月住了 1 晚

10/10 有夠讚

JACQUES

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bon accueil à notre arrivée Nous avons été surclassés avec une chambre récemment rénovée avec une splendide vue mer avec balcon. Le parking étant éloigné de l’hôtel, le personnel fait le nécessaire pour te déposer la voiture et nous la ramener. Le petit-déjeuner est très correct Je recommande cet établissement
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Todd

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ravello views
From service, to views to information from the staff, this place is great. Located on the side of the hills, everyroom has a sea view. We would love to come back.
於 2023 年 10 月住了 5 晚

10/10 有夠讚

Orquidia Rosario，Miami

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing view, the staff very kind and helpful.
於 2023 年 10 月住了 6 晚

10/10 有夠讚

Dominique

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff was absolutely lovely ! The second we stepped foot in the lobby we were greeted with a warm welcome until we left. We ended up eating dinner at the hotel restaurant twice because it was so delicious. The room was updated and had an incredible view. Can’t wait to visit again.
於 2023 年 10 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度
Mid class hotel with great location
Excellent location, great view from room and restaurant, close to city centre. Rather small room and bathroom, the latter somewhat run down. Good restaurant. OK pool. Not much atmophere at the hotel, should mainly be chosen for the location.
於 2023 年 10 月住了 4 晚

6/10 一般般

Robert

情侶出遊
不喜歡：住宿環境和硬體
We travel a lot this is the first time I had a such experience very uncomfortable room with the cracks on the wall and the bathroom set up was disgusting no proper shower very uncomfortable bathtub we very disappointed we bring this to attention to the staff and we got no response.
於 2023 年 10 月住了 2 晚
graal 於 2023年10月16日回覆
Dear Mr YACUBOV,thank you for your review, your opinion is very important for us and help improve the service and hospitality Some standard rooms have the bathtub and no shower . the request to show you another room with the shower was immediately satisfied and you liked it but your wife did not want to move to another room.We will be glad to welcome you again at our hotel and will offer you the free upgrade.Best regardsBarbara Vuilleumier

10/10 有夠讚

M

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚

10/10 有夠讚

M

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A very enjoyable stay
We had a very enjoyable stay at this Hotel, The staff were so helpful and welcoming. The view from our room was wonderful. Food was really good and varied. The Hotel was a short walk to the towns main square. All in all the Hotel made our first stay in this are Very enjoyable.
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Guido

喜歡：整潔度、員工素質和住宿環境和硬體
We really enjoy breakfast every morning! The staff was so sweet and the view was spectacular!
於 2023 年 9 月住了 5 晚

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stunning views from the rooms and public areas, including the lovely pool. Outstanding outdoor restaurant on site. Easy walk to the main square, Villa Cimbrone, and Villa Rufolo.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Jan

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 6 晚

4/10 不太好

Shanicia

喜歡：員工素質
不喜歡：整潔度
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful staff and hotel. The BEST views
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Jena

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was really helpful and friendly, view is amazing. Beds very comfy compared to most
於 2023 年 9 月住了 2 晚

6/10 一般般

Jessica

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2023 年 9 月住了 3 晚

10/10 有夠讚

robert

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Service at supper was non existent
於 2023 年 9 月住了 2 晚

6/10 一般般

Maria Helena

不喜歡：住宿環境和硬體
於 2023 年 9 月住了 6 晚

6/10 一般般

Jonathan

情侶出遊
喜歡：整潔度和設施服務
I have mixed feelings about Graal. Good stuff - Amazing location and views. Interesting art deco architecture which I love. Pool with stunning views and a delicious breakfast. Room had a small terrace with the same incredible views. Bad stuff - Very old unrefurbished room. Lights didn’t work, sink and shower draining slowly, generally a bit shabby. Our room didn’t have a TV! And there were no spares available or spare rooms to swap to. Also no tea coffee making facilities and ordering a single coffee to the room cost 9 euros. The rooms are a 2 star standard but the good points above go some way to balance it out. There are refurbished rooms available at a higher price which look much better. Overall it’s an ok place let down by the old rooms. I didn’t feel like I got good value here.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Bonnie

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was by far an excellent choice for us! We entered at street level with no steps, and the facility had an elevator. Breakfast was amazing, and the view from our balcony was unbeatable. It was right by the taxi and bus stand and right around the corner from the main square. I would highly recommend this hotel if staying in Ravello or Almalfi coast area.
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Shashvat，NEW HAVEN

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Has a great view of the Amalfi coast
於 2023 年 9 月住了 2 晚

4/10 不太好

margrit

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
als Unterkunft okay, aber max. drei Sterne! Überteuert! Gutes Frühstücksbuffet

10/10 有夠讚

Elsa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Julia

情侶出遊
喜歡：整潔度和設施服務
The hotel is in a stunning location with breathing views , excellent for walking into main square. It has nice pool area with complimentary towels, bathrooms need updating & our safe didn’t work and we gave up after asking 3 times to get it sorted . For the price of the hotel it is a good overall choice and we would recommend
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Ruta

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent hotel, very clean and all the folks at the reception were incredible friendly and helpful
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff at Hotel Graal went out of their way to make sure we were happy and cared for. Especially welcoming were the breakfast staff.
於 2023 年 9 月住了 6 晚

10/10 有夠讚

Barbara

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were very helpful . View was amazing and great pool . Loved it
於 2023 年 8 月住了 3 晚

6/10 一般般

said

家庭旅遊
喜歡：員工素質
Great pool good service smaller rooms missing some essential
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Asimina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a Great stay here in Ravello!
於 2023 年 8 月住了 4 晚

8/10 不錯哦

Katrine Weibrecht

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Smukt hotel men service kan forbedres
Fantastik udsigt og gode faciliteter. Ikke så venligt personale, første dag fik vi god vejledning til området og vi fik også gode råd til at komme til strande osv. men de var ikke særligt imødekommende og smilende når vi havde spørgsmål og bad os også om at forlade hotellet med det samme da vi checkede ud kl 11 selvom vores fly først gik om aftenen.
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Pasqualina，Chicago

於 2023 年 8 月住了 3 晚

10/10 有夠讚

Jade

喜歡：整潔度和員工素質
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Burcu

喜歡：員工素質和客房舒適度
不喜歡：整潔度
Ikke et 4 stjernet hotel
Gamle interiør, kan have været et 4 stjernet hotel, men ikke længere. Deres restaurant til aftensmaden var så skuffende, både service og maden. Vi bestilte en salat (mix), de kom bare med nogle salat blade som var visnet og 2 stykker revet gulerod i… senest plus ved restauranten er udsigten, intet andet.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

anna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely perfect
於 2023 年 8 月住了 1 晚

10/10 有夠讚

horacio

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great views. Clean room with Balcony. Close to quaint square with coble stone narrow streets to explore. Staff was helpful and welcoming. Would stay here again. The only downside is getting to and from Amalfi. Small buses are always crowded and hard to catch a ride. We shares taxis with other groups. Would recommend renting a scooter if you are comfortable riding that.
於 2023 年 8 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bra beliggenhet og utsikt, men dårlig vedlikehold
Hotellet har bra beliggenheter, wifi og fin utsikt, men det er også det eneste som er bra. Hotellet er ekstremt dårlig vedlikeholdt og har dårlig standard. Personale mangler også et smil og serviceinnstilling. Det er null komfort på dette hotellet og ville aldri gitt det 4 stjerner.
Badet
Lite bad og veldig liten dusb
Mugg i dusjen og mye skitt i fugene generelt (de er Orange)
Badet
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Fay

團體旅遊
喜歡：設施服務
Pool and breakfast very nice!
於 2023 年 7 月住了 6 晚

6/10 一般般

Yazmin，Holyoke

情侶出遊
喜歡：整潔度和員工素質
The staff was excellent but the property was out day it it wasn’t what i aspect
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Sasha

喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic views from the room, nice and small rooms, the property was clean but a little old. Within walking distance to the old town. Highly recommended

6/10 一般般

Anne Rieper

家庭旅遊
不喜歡：員工素質
Imponerende udsigt
Fantastisk beliggenhed med en imponerende udsigt, som man aldrig bliver træt af at se på. Morgenmaden på hotellet var glimrende og udsigten fra morgenmads-restauranten var helt i top. Hotellets faciliteter lever ikke længere op til de 4 stjerner - det har det måske gjort engang, men det er vist en del år siden. Serviceniveauet fra hotellets personale var skuffende og personalet i pool-området var direkte ubehøvlede.
於 2023 年 7 月住了 4 晚

10/10 有夠讚

giuseppe

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Lisa

於 2023 年 7 月住了 7 晚

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 4 晚