拉姆斯登貝爾豪斯出租度假屋

「No checking in service at all. No prior instructions were given. We were helped into our apartment by the lady who owns the jewellers downstairs. We were woken at 6.45am on a Sunday to the sound of scaffolders and a traffic management company setting up to commence install scaffolding at 7am on the building we are in with no prior communication from the host this would be happening otherwise I wouldn't have booked there. By 8am there was a workman outside my first floor bedroom window so I had...

「Upon arriving at the property, I called the host asking for details on how to access the property. He claimed to have not been able to contact me as Expedia/Hotels.com didn't provide contact details - odd how every other hotel sends me multiple messages. He then asked for ID,something I've never been asked for in any previous check-in. I'd already paid to stay and wasn't hugely impressed by the host's attitude. I did say this was a bit of a shambles which seriously triggered him into shouting...