The evening staff were helpful, but they didn't set up the morning shuttle, so we had to re-request it in the morning to get to the airport. It was also confusing that there were two Fairfield Inns named similarly, which made our airport transport at night more difficult. We were initially dropped at the other location nearby and at that facility, they were not helpful in getting to where we needed to be. Once we arrived at the Brier Creek, we were treated well, thankfully. The room and facilities were in good condition.