Hostels in Quintana Roo

"Yes, I absolutely loved my stay here. It was delightful and the food extremely delicious. "

"We stayed in one of the ocean view junior suites. We loved the view from the balcony, and the water pressure in the shower was great, but the room was a bit dated, and the beds were horribly uncomfortable. We did enjoy going to the gym everyday, as well as hanging out by the pool and swimming in the beautiful water. We tried the gourmet restaurant Krystal and the Japanese restaurant Sakura; both were just okay.. We ended up at the buffet for most of our meals, and loved the little coffee place by the lobby. This resort is very clean, the staff was super friendly, and they have 3 pools - something for everyone. Personally, I don't care for the party scene but we met so many nice people and had a lot of fun wherever we went. Riu Palace runs like a well oiled machine, something I appreciate. Overall, we loved our weeklong stay here and would come back in a heartbeat!"

"Very nice resort…smaller than others I’ve visited in Mexico but was perfect for what I needed. Efficient layout of resort with key places being easy to find. Pools aren’t as live as I expected but seating in the Activity Pool will fill fast. This is a resort where guests reserve chairs first thing in the morning…so plan accordingly. Service was spot on and there was staff constantly visibly cleaning high traffic areas. I don’t expect 5 star buffets from all-inclusive resorts but the buffet options were surprising good. Elite Club was worth it and room view was amazing. I would return solo or with a date. "

"The hotel is so beautiful and it’s next to the clear blue ocean. The breakfast was also amazing and I would definitely go again. "

"All inclusive is supposed to be a food experience, I think from the week I found a couple of good flavorful items. Everything the was terribly bland, no flavor and disappointing. We did not drink the cool aid and join their "club" and so we had to stay on the poor people side, which meant sub par food and a terrible hotel room. My family stayed in building 10 in a nice 2 bedroom suite, 1 King and 2 queen beds. The only problem is when the other rooms turned on their water it sounded like the police were about to break down our door, there was a terrible knocking that happened everytime one of the other rooms turned on their shower. When we told management, they made it sound like they had heard that compliant before and offered us another room that were "close" to each other but not connected or next door and only had a king bed in each room. So we stuck it out with the knocking and didn't sleep well. Now I hear that if you are able to book the Royal Level they don't let the poor people in that didn't join the club, and that is where all the good food is as well as the good reviews. Spend the extra money and stay at the real Xcaret with the good food and access to all the parks. $4,500 life lesson I wish I would have known a couple months ago."

"The pool was nice and clean, however the floor of it was very rough and my feet were raw after a couple days of being in it. 2nd the pool chairs were snatched up by 6:30AM. If want a pool chair you have to put something on them, claiming them, early on. The arcade was not free and was expensive. The pool table was $3 per play as well. Overall a fantastic resort."

"Overall was good, location good, everything was clean, the beach is beautiful. Food at the resort not good and expensive!"

"Everything was amazing "

"The hotel structure is really good, food is amazing. The staff works really hard trying to be as efficient as they can but they are only humans. The hotel was full and clearly the staff wasn’t enough for the amount of people staying there. The hotel is gigantic and being a line makes it difficult to walk to everything, it’s a long walk even for adults. The beach is terrible, you can’t call that a beach, looks and feels more like a swamp. The kids club is nice and full of activities, as well as the activities at the pool. Scheduling everything was hard, we were in a big group so our reservations for dinner were always late night even when we scheduled it before arriving. The inflatable you had t stay in line for half an hour before opening if you wanted a spot. Our concierge, Sam made everything happen to us if it wasn’t for her we wouldn’t be able to get dinner reservations, pool cabanas and so on. Drinks were good but the service at the family pool was slow since the hotel was packed. We waited 2 hours for food one of the days. We wouldn’t come back, it felt overwhelming for us bc of the amount of people, the constant long distance walkings the long waiting at the bars. our style of family vacation is more on smaller resorts. "