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The Central Hotel Queenstown, A Naumi Chapter

4.5 star property
Travelers find a peaceful escape near Queenstown Gardens at this tranquil hotel, where lush gardens and steam rooms create a rejuvenating atmosphere

Choose dates to view prices

The Central Private Hotel by Naumi Hotels offers a quiet retreat in downtown Queenstown. Enjoy the lobby fireplace, garden, steam room, and nearby Ben Lomond Walkway. Complimentary coffee, tea, luggage storage, and multilingual staff are available.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
The current price is NT$8,462
NT$9,732 total
includes taxes & fees
Apr 8 - Apr 9

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite

Junior Suite | Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | Free minibar, desk, soundproofing, iron/ironing board

Oasis Rooms

10.0 out of 10
Exceptional
(14 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Located in Queenstown, The Central Hotel Queenstown, A Naumi Chapter is in the city center. Onsen Hot Pools and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Ben Lomond Track. Don't miss out on a visit to Queenstown Gardens. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Queenstown travel guide
View more Lodges in Queenstown
Map
4 Sydney Street, Queenstown, 9300

What's nearby

  • Queenstown Gardens
    Queenstown Gardens
    2 min walk - 0.2 km
  • Queenstown Beach
    Queenstown Beach
    3 min walk - 0.3 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    5 min walk - 0.5 km
  • TSS Earnslaw Steamship
    TSS Earnslaw Steamship
    8 min walk - 0.7 km
  • Skycity Queenstown Casino
    6 min walk - 0.6 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    8 min drive

Restaurants

  • Novotel Queenstown Lakeside
    4 min walk
  • Cookie Time
    5 min walk
  • Speight's Ale House
    5 min walk
  • Odd Saint
    5 min walk
  • Starbucks
    5 min walk

About this property

The Central Hotel Queenstown, A Naumi Chapter

Luxury boutique lodge near Queenstown Gardens
Located close to Ben Lomond Track, The Central Hotel Queenstown, A Naumi Chapter provides free continental breakfast, a terrace, and a garden. For some rest and relaxation, visit the steam room. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-out, and smoke-free premises
  • Concierge services, luggage storage, and multilingual staff
  • A front-desk safe, tour/ticket assistance, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Central Hotel Queenstown, A Naumi Chapter offer comforts such as air conditioning and free stocked minibars, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch LED TVs with Netflix, streaming services, and cable channels
  • Recycling, mini fridges, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Central Ridge
Central Ridge Boutique
Central Ridge Boutique Hotel
Central Ridge Boutique Hotel Queenstown
Central Ridge Boutique Queenstown
Central Ridge Hotel
Ridge Central Hotel
Hotel Central Ridge Boutique
The Central
Central Ridge Boutique Hotel
The Central Private Hotel by Naumi Hotels Lodge
The Central Private Hotel by Naumi Hotels Queenstown
The Central Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is The Central Hotel Queenstown, A Naumi Chapter pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Central Hotel Queenstown, A Naumi Chapter?

As of 2026/3/29, prices found for a 1-night stay for 2 adults at The Central Hotel Queenstown, A Naumi Chapter on 2026/4/8 start from NT$8,462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 25 per day. Limited spots are available.

What time is check-in at The Central Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Central Hotel Queenstown, A Naumi Chapter?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Central Hotel Queenstown, A Naumi Chapter located?

Located in Queenstown City Centre, this luxury lodge is within a 5-minute walk of Queenstown Gardens and Lake Wakatipu. Ben Lomond Track and Onsen Hot Pools are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Central Hotel Queenstown, A Naumi Chapter Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 323 out of 464 reviews
Rating 8 - Good. 106 out of 464 reviews
Rating 6 - Okay. 25 out of 464 reviews
Rating 4 - Poor. 9 out of 464 reviews
Rating 2 - Terrible. 1 out of 464 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
We are very pleased with the service (from checking in till checking out) and with the room and breakfast. Lovely hotel with lovely people and beautiful breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ayla

Liked: Cleanliness, amenities, property conditions & facilities
All of the above. We enjoyed a great stay at a quiet yet central location, clean and fun place, nice food, recommended for anybody visiting Queenstown.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, very good accommodation, excellent breakfast and happy hour, short walk to the center of town. Highly recommended.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Raj

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality from beginning to end. Exceptional staff. So many nice touches, including a laundry andcomplimentary happy hour. Within easy walking distance of the lake and many, many restaurants.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hristo

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely. The British fella at reception was ever so friendly and helpful. Very comfortable stay indeed.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Temma

Liked: Cleanliness, amenities, property conditions & facilities
朝ごはん美味しい スタッフさんいい人 バス停近いしメインからも近いので文句なし
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Helga

Liked: Staff & service
Ok, healthy walk through steep wooded slopes before you get to food. Down, down, down on way there; and up, up, up on way back to hotel. Must be good, in the end….
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利な立地、清潔でとてもすごしやすかったです。
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel right near centre of town , short walk to gardens, waterfront& dining. Rooms are spacious and cleaned daily. Great amenities provided such as in room snacks, happy hour with wine and nibbles, continental breakfast. Highly recommend
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and area, the rooms were large and cozy and late check in was a breeze! We would definitely stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing experience to stay here. As we were getting in late, instructions were given ahead to ease stress. Very convenient to the town and everything around there
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Christina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Central Hotel looks after their guests by making everything easy. Happy hour was laid out, encouraging guests to say hello, a very nice touch. Everything in the room was inclusive to consume, without worrying about tabs. Parking was easy and there were laundry facilities too. A convenient location so that we were able to walk everywhere. Highly recommend this hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get down to the main part of town. Staff was friendly and helpful. Room was nice and clean and quiet. Free laundry service inside the hotel. Happy hour drinks and snacks plus breakfast if you wanted to eat there.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kirrily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside with the room was the fan in the bathroom was very loud and wasn’t separate to the light switch (so once you switched the light on the fan went on as well).
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is SUCH a cool hotel. I would happily stay there again. The rooms are large. The staff is super nice - one person even stood in a parking spot for my husband across the street (there's free parking on the street) so that we didn't have to pay for parking. We did also receive a bottle of wine on checking in. I believe this was an Expedia benefit, but it was a lovely detail all the same. I cannot stress enough how cool these rooms are - every detail down to the cups is thought through and fits the unique style of the hotel. We will be back!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very peaceful. Love the decor and staff were lovely. You really get a luxurious experience with a sauna, candy bar, complimentary sodas and breakfast. Only small downside was the extremely limited parking. I was lucky to get a park within a 5 min walk away but I could imagine that may be difficult during busy periods.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room. Great happy hour with friendly staff and other guests
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Room comfort
Narrow beds and terrible pillows. The poorest fibre pillows.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very convenient location and lovely staff.
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

Van

Disliked: Staff & service
Really poor customer service, my friend went into hospital unable to make the trip. No refund was requested from us just a remedy so we could use at a later date even at partial value. No solution possible. Super disappointing
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the absolute pleasure of staying at Naumi and I can’t say enough good things about my experience. From the moment I arrived, I was greeted with genuine warmth and hospitality that continued throughout my entire stay. The staff were outstanding—friendly, attentive, and always willing to go the extra mile. Whether it was the front desk team, housekeeping, or the restaurant staff, everyone made me feel welcomed and cared for. The room was immaculate, beautifully designed, and extremely comfortable. Every detail was thoughtfully considered, and it truly felt like a home away from home. What really made the difference, though, was the people. The service felt personal and sincere, which is something you don’t always find, even in top-tier hotels.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here, only wish we had booked for longer! Staff were fantastic, nothing was too much trouble. The inclusive happy hour in the common lounge was a nice touch and a great way to mingle.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, 5 minutes walk through the park to the beach
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, beautifully appointed hotel. Very close to town
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place filled with character. Had room with balcony overlooking mountain. A quick walk to anything you need. Lovely happy hour and breakfast options.
Stayed 4 nights in Apr 2025