Eichardt's Private Hotel

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Luxury
5.0 star property
9.4

Exceptional

Lakefront lodge in Queenstown City

Overlooking a shimmering lake in the city center, this lodge blends alpine luxury with waterfront tranquility. Guests enjoy complimentary breakfast before heading to nearby slopes. After adventurous days, the sophisticated bar serves drinks while the restaurant prepares local cuisine.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$32,314
NT$37,161 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Heritage Suite

A cozy living room with a fireplace, comfortable seating, and a large window with curtains.

Heritage Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Lake View Suite

A modern living room with a sofa, armchair, and coffee table, large windows with a mountain view, and a framed picture on the wall.

Lake View Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Residence by Eichardt's

A bedroom with a large bed, a fireplace, a chair with a blanket, and a view of mountains and a lake through large sliding doors.

The Residence by Eichardt's

  • Lake view
  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for The Penthouse

A modern outdoor seating area with a built-in fire feature, overlooking a calm body of water and mountains.

The Penthouse

  • Lake view
  • 2598 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for The Gold Vault Suite

A neatly made bed with a fur throw, two bedside lamps, and framed pictures on the wall.

The Gold Vault Suite

  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Earl St by Eichardt's

A modern bedroom with a large bed, a headboard with a unique design, a nightstand, a lamp, and a view of the outside through a sliding door.

Earl St by Eichardt's

  • Lake view
  • 90 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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  • Breakfast included
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NT$44,773 total
includes taxes & fees
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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Eichardt's Private Hotel is in the entertainment district and on a lake. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Queenstown Mini Golf and Queenstown Gardens. Kiwi Park and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and ice skating. Visit our Queenstown travel guide
View more Lodges in Queenstown
Map
2 Marine Parade, Queenstown, 9348

What's nearby

  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    1 min walk - 0.1 km
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    2 min walk - 0.2 km
  • A waterfront restaurant with outdoor seating overlooking a lake.
    Steamer Wharf
    3 min walk - 0.3 km
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    8 min walk - 0.7 km
  • Skycity Queenstown Casino
    2 min walk - 0.2 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    14 min drive

Restaurants

  • Patagonia Chocolates
    1 min walk
  • Vudu Cafe & Larder
    1 min walk
  • Botswana Butchery
    3 min walk
  • Captains Restaurant
    1 min walk
  • Caribe Latin Kitchen
    2 min walk

About this property

Eichardt's Private Hotel

  • Luxury lodge located in Queenstown City Centre
  • You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Eichardt's Private Hotel. Skiers and snowboarders can spend time on the slopes at this lodge offering a ski shuttle and ski storage. Treat yourself to a sports massage or other spa services. The on-site local cuisine restaurant, Eichardts Bar, offers lunch and dinner. Enjoy the gym, as well as activities like boat tours. In addition to a business center, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking and valet parking
    • Limo/town car service, massage treatment rooms, and outdoor furniture
    • Wedding services, an elevator, and multilingual staff
  • Room features
  • All guestrooms at Eichardt's Private Hotel include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding and pillowtop mattresses
    • Rainfall showers, designer toiletries, and deep soaking tubs
    • 43-inch flat-screen TVs with cable channels and DVD players
    • Electric kettles, heating, and daily housekeeping

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Frequently asked questions

Is Eichardt's Private Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eichardt's Private Hotel?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Eichardt's Private Hotel on 2026/10/26 start from NT$32,314, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Eichardt's Private Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eichardt's Private Hotel?

Check-out is at 11 AM.

Does Eichardt's Private Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 260 per room applies.

Where is Eichardt's Private Hotel located?

Located near the slopes, this Queenstown City Centre lodge is in the city center and within a 5-minute walk of Queenstown Beach, Queenstown Mall, and Cookie Time Cookie Bar. TSS Earnslaw Steamship and Lake Wakatipu are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eichardt's Private Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 76 reviews
Rating 8 - Good. 9 out of 76 reviews
Rating 6 - Okay. 2 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy hotel in town and right next to the water. Perfect location to take in the stunning scenery and explore Queenstown.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront and views were spectacular
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service, gorgeous property, and heavenly room. Strongly recommend!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Accommodations!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st class in every category. Friendly,young engaged staff. Just amazing all round.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time. We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市街地の中心部にあり、観光に非常に便利。目の前が湖で、景観も良い。スタッフは常に我々ゲストを気にかけてくれ、快適な滞在だった。
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Liked: Cleanliness, room comfort

Location is good but facilities need to be upgarde

I was staying for 2 nights , the secobd night , There were some problems. 1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times. 2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that, their stuff need to be trained properly. 3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder , I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night. And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day. It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde
The stuff wasn't sure about if this is for bath
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good, we booked another night!

We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Elegance!

This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing: Room without any windows!

Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

the hotel stay was superb. Luxurious suite of rooms, excellent food and great staff.
Stayed 2 nights in Nov 2018