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Hotel Mousai Cancun Adults Only - All Inclusive

5.0 star property
Unwind by the pool or take in breathtaking views from the rooftop. Your luxury getaway awaits.

Choose dates to view prices

Located on Cancun's oceanfront, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive offers an exclusive retreat with a rooftop terrace, poolside bar, and 2 outdoor pools. Indulge in rejuvenating spa treatments or savor delicious Italian cuisine at one of the two on-site restaurants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$37,425
NT$45,407 total
includes taxes & fees
Jan 28 - Jan 29

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite 2 Queen Beds Ocean Front

View from room

Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 947 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Ocean view

View all photos for Suite 1 King Bed Ocean Front

View from room

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 1370 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Ultra Suite 2 Queen Beds Ocean Front

View from room

Ultra Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 947 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Ocean view

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 1370 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
2 bedrooms
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
2 bedrooms
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Ultra Two Bedroom Master Suite

Ultra Two Bedroom Master Suite | Living area | 50-inch Smart TV with digital channels, pay movies, smart speakers

Ultra Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Ocean view
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About the neighborhood

Located in Punta Sam, Hotel Mousai Cancun Adults Only - All Inclusive is on the beach. Puerto Cancun Marina Town Center and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Extreme Adventure and El Sol de Cancun are also worth visiting. Visit our Punta Sam travel guide
Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Archaeological site of El Meco, Cancun, Mexico
    El Meco Archaeological Site
    3 min drive - 2.6 km
  • Una hermosa tarde en la playa , el clima es estupendo y fresco
    Mujeres Beach
    4 min drive - 2.9 km
  • Norte Beach which includes swimming, a sandy beach and tropical scenes
    North Beach
    46 min drive - 9.1 km
  • Punta Sam Ferry Terminal
    14 min walk - 1.2 km
  • Punta Sam Beach
    14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    36 min drive

Restaurants

  • The Deli
    10 min walk
  • Restaurant Flamingos
    15 min walk
  • The Rooftop
    7 min walk
  • caprichos villa del palmar
    13 min walk
  • Hudson Tavern
    4 min drive

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

Luxury all-inclusive property near Ultramar Ferry Puerto Juárez
Consider a stay at Hotel Mousai Cancun Adults Only - All Inclusive and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a facial, aromatherapy, and a hot stone massage at Spa Imagine, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free valet parking
  • Airport drop-off service (surcharge), massage treatment rooms, and outdoor furniture
  • A 24-hour front desk, an elevator, and beach umbrellas
Room features
All 88 rooms have comforts such as private outdoor hot tubs and 24-hour room service, as well as perks like premium bedding and furnished balconies.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 50-inch Smart TVs with digital channels
  • Smart speakers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
24-hour room service
Meals and beverages at companion properties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados Steak House
  • Hiroshi
  • NOI Ristorante Italiano
  • The Rooftop

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mousai Cancun Inclusive
Hotel Mousai Cancun Adult Only
Hotel Mousai Cancun Adults Only
Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Ocean Front Adults Only .
Hotel Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Mousai Cancun Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive?

As of 2026/1/27, prices found for a 1-night stay for 2 adults at Hotel Mousai Cancun Adults Only - All Inclusive on 2026/1/28 start from NT$37,425, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mousai Cancun Adults Only - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-out is at noon.

Does Hotel Mousai Cancun Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Mousai Cancun Adults Only - All Inclusive located?

Nestled on the beach, this Punta Sam property is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

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Reviews

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 83 out of 93 reviews
Rating 8 - Good. 3 out of 93 reviews
Rating 6 - Okay. 1 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

Reviews

10/10 Excellent

Bshara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very friendly staff that went out of their way to help and serve us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Freeman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good service, quite place
Stayed 4 nights in Oct 2025

10/10 Excellent

Shanna

Liked: Cleanliness, amenities, property conditions & facilities
I cannot say enough great things about this resort! Everything was amazing. The room, the food, the staff. It was the most luxurious hotel I’ve ever stayed in. Everyone works so hard to make sure your stay is fantastic. The food here is the best I have ever had.
Stayed 7 nights in Nov 2025

10/10 Excellent

Soher

Liked: Cleanliness, amenities, property conditions & facilities
Everything is 10/10 . The staff is very nice and helpful. Rooms are clean, views are out of this world. Excellent food
Stayed 3 nights in Nov 2025

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
We had the best trip at Hotel Mousai. The staff was truly exceptional and made our stay unforgettable. Special thank you to Jose and Ismael, our breakfast server, who was always warm, attentive, and welcoming. Heriberto, the breakfast supervisor, ensured everything ran flawlessly each morning. Ivan at the pool provided outstanding service and made our pool days even more enjoyable. A very special shout-out to our butlers, Alexa and Marcos, who went above and beyond to make sure every detail of our stay was perfect. Their attention, kindness, and professionalism truly elevated our experience. The pool views are absolutely stunning, and the food was excellent throughout our stay. Every detail was thoughtfully done, and the overall experience exceeded our expectations. We would absolutely return and highly recommend Hotel Mousai to anyone looking for a luxury getaway.
Stayed 5 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spectacular 4 night getaway with my wife. The food, the cocktails, the grounds all 10/10. What separates this property from others is the room was one of the nicest we have ever stayed in and the service was unreal. If total relaxation with great food and drink along with unparalleled service is your thing this is the resort for you. Lastly the rooftop pool is unforgettable, we are recharged and missing our trip already.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Spotless with swift service and correction of any issues. The Butler, Alexa, wonderful, attentive, and communicative. Concierge, Marcia, extremely helpful, thorough, and has the warmest energy. Every on staff that I encountered is great at what they do. The property is gorgeous. The food is delicious.
Stayed 3 nights in Nov 2025

8/10 Good

Jinya

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the bed is comfortable, but the restaurant has few options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and facilities
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
I don’t usually take the time to leave feedback about hotels, but this time I genuinely want to share my experience. First, the level of customer service is exceptional — truly unreal how good and attentive the entire staff is. The food was amazing as well. Normally by the end of my trips I’m tired of the food, but this place has such great restaurants that we were delighted every single day. The rooms are impeccably clean and spotless. And with only about 80 rooms, the hotel feels peaceful and quiet — definitely not a place for partying, but the perfect spot if you’re looking to relax. 5 stars to this hotel!
Stayed 3 nights in Nov 2025

10/10 Excellent

Shuhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 5 nights in Mar 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new. The room was wired all over with accommodating features like lighting and ambiance music. You won't find staff anywhere else that will provide this level of service. Marcos and Regina were a cut above. Everyone was friendly and seemed genuinely dedicated to making my stay better and stress-free. The food was so good it made me emotional at times. Cannot say enough good things about this place. 6 stars if i could.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and property was clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic amenities. Coming again
Stayed 3 nights in Mar 2025

10/10 Excellent

ricardo VILLARREAL

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to the Garza Blanca many times it’s nice. They have the Mousai for the adults only now.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Heated pool food service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Especially Francisco and Abi. Our stay was very windy, but staff made it amazing anyways. Rooms, facilities and food were all very good. Overall no complaints.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for 20th anniversary

This is a beautiful resort. The rooms were gorgeous and very high tech. The staff were attentive. It is incredibly peaceful at this resort and you can use the next door hotels if you want a little more action. They also have a lovely garden area in the evenings with live music and dancing which was very enjoyable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Luxury. 5 stars x 100!!! Just perfect in every way. We were showered with phenomenal service from start to finish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Bourjois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Couples Getaway

Excellent hotel and staff. You're greeted with a cold towel and specialty drink upon arrival. Check-in is a breeze. We were assigned 2 butlers (am and pm) who contacted for any need. Thank you Alexa, Raul, Christian and the many more people who made our getaway so memorable.
Lunch at see side
Garza Blanca Pool
Stayed 3 nights in Jun 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing I had 2 of the best butlers ever Christian and Alexa. Suyen is the best concierge I’ve ever had. So friendly and very informative. I will be back very soon.
Stayed 3 nights in Nov 2024

10/10 Excellent

Derek Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just opening the weekend of June 1st, they are opening the first three floors and they are spectacular. We arrived on 5/18 and because they weren’t open yet they upgraded us to a 1 bedroom king at Garza Blanca We have a wonderful time, staff is really attentive and professional, the grounds are immaculate and the food is exceptional We can’t wait to go back Make sure to ask for Christian at the main Pool and the Butler Alexa….they are the best of the best
Stayed 8 nights in May 2024

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially booked our trip at mousai Cancun. The hotel wasn’t ready so they put us in Garza Blanca( their sister hotel). We were upset at right but they hotel staff took exceptional care of us. Everything was perfect, food was amazing, and the service was unbelievably amazing! I would definitely recommend both of these properties to everyone!