8/10 Good
Verified traveler
2015/3/5
Liked: Cleanliness, staff & service, room comfort
Nice but loud outside
The hotel was in a very good condition and I was happy with my room, bathroom and cleanness. Unfortunately it was a bit far away to the place I was traveling every day, although when choosing it it seemed much closer. It was also a bit loud: as it is close to the railway station, I could hear all trains passing by and waiting and horning at the station. It was indeed a bit problematic so I had to sleep with earplugs every night. I found it very nice and customer oriented that the manager was calling my room every other day to get to know how my stay was going and if all was ok. But at the same time it was the only person speaking English, so whenever I needed something and this manager was not present, I almost couldn't communicate or ask for help to anyone else. The last thing - the restaurant: breakfast was poor and indian style, I missed some more choice of fruits or bread. Other meals during the day or for dinner: tasty, but expensive. The staff was really nice and kind but once I found 2 black male hairs in my dinner. I told the manager, but he seemed not to care or he didn't understand English well enough as I didn't get any answer or action on that :-)