Property was very nice. Staff was excellent. Only issue we had was the a/c in the room was not good. Staff checked and said it was working. Its was not, sweated all night. Other two rooms in our group was the same. Staff brought a fan that helped some, but was still hot. This is the only reason I would not return to this resort.
JAMES
於 2024 年 6 月住了 4 晚
8/10 不錯哦
Erica
家庭旅遊
2024年6月19日
喜歡:員工素質和設施服務
After we upgraded to a swim out room, we were much happier and I highly recommend them! The food at the Italian and Japanese restaurants were the best! The big pool was always popping and played great music! The resort needs some updating and much needed air condition in the buffet room. We were happy but we will stay somewhere else if we return to Mexico.
Erica
於 2024 年 6 月住了 5 晚
4/10 不太好
Jordyn
情侶出遊
2024年6月16日
喜歡:員工素質
The only redeeming quality of this resort was the staff. The food was absolutely inedible and the drinks were so watered down. We left a day early because we just wanted to be home.
Jordyn
於 2024 年 6 月住了 6 晚
8/10 不錯哦
Vidal Alexander
2024年6月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice place by the ocean. Food, drink, pool were amazing. The only downside is the lack of single women
Vidal Alexander
於 2024 年 5 月住了 5 晚
8/10 不錯哦
Erica,Glendale Heights
情侶出遊
2024年6月14日
喜歡:整潔度、員工素質和設施服務
Overall it was a good trip.
Pros: Staff was always friendly and helpful. Especially Joshua, he helped us when we first arrived. Our room was cleaned daily and the nightly turn down service was really nice. We did a reservation for the hibachi table and Jesus was amazing!
Cons: We saw so many exposed wiring/outlets throughout the property. The buffet food options were ok. The actual night shows were not very entertaining, but the MCs, they were a good time.
Erica
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Scott Gary
家庭旅遊
2024年6月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing.
Scott Gary
於 2024 年 6 月住了 6 晚
8/10 不錯哦
victor
家庭旅遊
2024年6月13日
喜歡:整潔度和員工素質
Staff was amazing . The beach doesn’t look anything like the picture it could use maintenance with all the seed weeds.
victor
於 2024 年 6 月住了 7 晚
8/10 不錯哦
Alisha
家庭旅遊
2024年6月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Food was mediocre but overall nice place
Alisha
於 2024 年 5 月住了 5 晚
10/10 有夠讚
April Rene
寵物同遊, 親子旅遊
2024年6月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was our first time at a Dreams hotel and we were very happy. They have different varieties of food every day and multiple options each night. The staff were very friendly. A big shout out to our servers Marco and Javier. Also Victoria from the preferred and Mayra our housekeeper. And especially our taxi driver Omar who took us places even on his days off. We also loved all of the entertainment crew very nice and friendly. Only bad thing which has nothing to do with the resort, the ocean was not pretty and we never went swimming in it. It had a lot of seaweed in it, so that was very disappointing, other than that everything else was great.
April Rene
於 2024 年 6 月住了 6 晚
8/10 不錯哦
Jeremy
情侶出遊
2024年6月10日
喜歡:整潔度和員工素質
Beach was covered in weeds and it was difficult to access the ocean.