Does BLUESEA Puerto Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is BLUESEA Puerto Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at BLUESEA Puerto Resort?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at BLUESEA Puerto Resort?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

Does BLUESEA Puerto Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 roundtrip applies.

Are there all-inclusive benefits at BLUESEA Puerto Resort?

Some rate plans available at this hotel are all-inclusive.

Where is BLUESEA Puerto Resort located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within a 10-minute walk of La Paz Lookout, Botanical Gardens, and Jardin Aquatico. La Vola and Playa Martianez are also within 1 mi (2 km).

BLUESEA Puerto Resort Reviews, Deals & Photos 2025

About the neighborhood

Located in Puerto de la Cruz, BLUESEA Puerto Resort is near the beach. Eduardo Westerdahl Museum of Contemporary Art and San Felipe Castle are local landmarks, and some of the area's activities can be experienced at San Telmo Promenade and Dock of Puerto de la Cruz. Traveling with kids? Consider Botanical Gardens and Jardin Aquatico. Spend some time exploring the area's activities, including golfing.

Visit our Puerto de la Cruz travel guide

10/10 Excellent

Léo

2025/7/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was really good with 2 pools and the all inclusive. Just for the buffet it was very similar each day, so not much choices. But really good when you are going with friends.

Stayed 5 nights in Jun 2025

10/10 Excellent

Stuart

2025/1/24

Liked: Amenities, property conditions & facilities

Fantastic staff and meals [not so much the snacks] lovely building, a few signs of age in places. Gym is just good enough, activities and pools are great.

Stayed 6 nights in Dec 2024

4/10 Poor

Ruben

2025/3/9

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

8/10 Good

Mark

2024/2/12

Liked: Staff & service, amenities, property conditions & facilities

Amenities were good. food for full board was really good and good variety. The rooms themselves were good but definitely could do with a modern refresh.

Stayed 6 nights in Feb 2024

8/10 Good

Lynn

2024/1/2

Liked: Cleanliness, staff & service, room comfort

We stayed for 3 nights to celebrate the New year, very few British mainly French and German so leftout with the activities due to no translation. New years eve was a let down again no atmosphere. Food was basic and cold, staff were wonderful and hotel clean.

Stayed 3 nights in Dec 2023

10/10 Excellent

Raquel

2023/8/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2023

8/10 Good

John Edward

2023/10/7

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Friendly staff, even though when we initially got to the hotel, they overbooked the hotel, and then had us stay a night at Blue Sea Costa Jardin, (which is at least 3km away) They said the "room wasnt ready" until after 3pm (suspiciously in line with a siesta) Did the same thing when we arrived at Puerto Resort. Overall the stay was nice, AC was terrible in the room, and basically was slightly better than sleeping outside. Food was great though.

Stayed 13 nights in Sep 2023

4/10 Poor

Pia

2024/2/22

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We were traveling for a week and after two nights we noticed bedbugs in our room. They came out of bed at night. The staff kindly changed us to a new room, but it left a disgusting feeling. After the trip, it is a big hassle to process all the luggage for bedbugs. I would definitely look at the mattresses and bed bases in the future, because the room looked clean and the problem was revealed at night. We did not receive compensation in the situation. The staff was friendly.

Stayed 7 nights in Feb 2024

4/10 Poor

Natasha

2022/11/19

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

You get what you pay for. We only stayed for 4 days and didn’t pay much thankfully. Hotel is clean but food was poor quality, lots of queuing for the bar. They allocate meal time slots but always chaotic and running out of plates/cups. Very limited food choice and very poor quality. We were all inclusive but only had the soft drinks/coffees at mealtimes. Coffee was like water and the options for outside were queues for a small bar and seating on flimsy plastic furniture. Loungers around the pool are all old, sagging so very uncomfortable Hotel is very outdated and needs some attention/refurbishment. Location was good - on the Main Street so easy to walk around shops/bars.

Stayed 3 nights in Nov 2022

10/10 Excellent

Ewelina

2025/3/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bonanza Hotel

We had a very pleasant stay at the Puerto Resort. The rooms may be a bit old-fashioned, but they were clean and well-maintained. I noticed that they were refurbishing the fifth floor, which suggests that they have plans to update the decor in the future. If you'd like, you can request daily cleaning and towel changes. The rooms are spacious, with plenty of room, a large wardrobe, and a generous terrace. The food was excellent, offering a variety of options for both vegetarians and meat eaters. There was always something new to try. The drinks were also great. The swimming pool area was not crowded, perhaps due to the time of year, and the indoor pool and gym were similarly peaceful. You can use the gym and join water fitness classes, as long as you sign up in advance – and these are all free of charge. The resort consists of three hotels, and meals are served at two of them. This was not an issue for us, and we appreciated the ability to use the facilities at all three hotels. You don’t have to stay at a specific hotel to enjoy a drink; you can visit any of the other hotels. The resort is conveniently located near shops and offers beautiful views of the ocean. They also organize evening entertainment after 9 PM, which added to the enjoyable atmosphere. Overall, we were very happy with our stay and have no complaints. However, if you're particularly picky or enjoy complaining, you may find some things that aren't to your liking. But in general, it’s important to relax a

Stayed 7 nights in Mar 2025

4/10 Poor

Selwyn

2024/9/16

Disliked: Cleanliness, property conditions & facilities

When arriving at the hotel, the reception area was well cleaned and smelt really nice. However, when I got to the room it smelt like old flour. After going to bed I was awakened by things crawling over me. I brushed them off, not knowing what they were. I was later awakened again by things crawling over me. Shortly after my travelling companion called to say she was having a similar experience in her room. Upon further investigation we discovered that both rooms were infested by bed bugs, some of them big from feeding on us. This was reported to the staff who arranged another room for us. Unfortunately that room was also infested so we had to leave that room as well. It was not until around 2pm that we were allocated new rooms. It was a really poor experience and I will be raising a formal complaint.

Stayed 3 nights in Sep 2024

8/10 Good

Max

2024/11/3

Disliked: Cleanliness, staff & service, property conditions & facilities

We had four different rooms beacuse of a broken door, bedbugs, spots on the carpet, stinking rooms and after got downgrated to a view with a stone wall with a room that had runnning toilet and screaming kids on both sides… The personal was bad at english and didn’t understand what we where takling about, even tho they said “i understand” a hundred times. The food was bland and i got food poison two times. No beuno!!!! After battling with the personal for three days and waiting two days to talking to the manager we got a room with mountain view in the hotel on the other side, that room was clean with no trouble tho. The AC only worked in the last room with mountain view out of all four rooms… Water is no option after 23 pm so you need to buy a bottled water yourself from the vending machine, so much for “all inclusive” I wouldn’t recommend this hotel at all, they are a bunch of amatures with no sence of service. Save your hard earned money and find something better, for gods sake and your own, please!

Stayed 7 nights in Oct 2024

2/10 Terrible

Mikael

2024/1/12

Disliked: Staff & service, amenities, property conditions & facilities

I expect better food. I expect that all services are easy to get, i do not want to spend my holiday running from one desk to another as I had to do to get towels. I paid my deposited 20 euros but never got towels, they were always in the cleaners. I also expect to pay all the deposit one time. I do not run around with dimes in my bathing shorts when I´m in an all inclusive residence, so to get a drink I had to go to my room to get dimes which I do not have there either, cause I always use card. I expect the sunchairs to be in good condition. I also want to have a friendly encounter at the bars even though I do not drink alcohol. As it turned out I had to comply with coca-cola and such. Well, I wanted a nice alcoholfree drink, but that wasn`t included in "all inclusive". The best service was provided by the cleaning staff that always greeted us with a nice hello and did their jobs perfect.

Stayed 7 nights in Jan 2024

2/10 Terrible

Joar Yahya

2024/1/27

Disliked: Cleanliness, property conditions & facilities, room comfort

Bedbugs!

We read about bedbugs before we arrived, but hoped someone had just been unlucky. We didn't have much choice to be honest, everything within our budget was fully booked. As we entered the reception at the Canarife Palace we met guests who had been exposed to bedbugs. We tried to get a room at one of the hotel's two other buildings next to us, but they said everything was fully booked. So we went to sleep after searching through the sheets and moving the beds from the wall (that had holes in it - I think they live in there). We talked to them the next day, but they insisted there were no bedbugs in our room. After two nights my wife was bitten and we discovered a bug on her pyjama. We found one on her jacket as well. We then went to the reception, and this time we were offered a room at another floor. And we had to freeze our clothes and everythong for at least 24 hours. We were offered a free drink. Terrible place. Terrible service.Don't go there!

Stayed 7 nights in Jan 2024

8/10 Good

Alfredo

2025/7/5

Liked: Cleanliness, amenities, property conditions & facilities

Están bien la instalaciones aunque remodelar un poco no vendría mal y cambiar las TV de las habitaciones, de resto, fenomenal.

Stayed 3 nights in Jul 2025

8/10 Good

María Ángeles

2025/7/5

Liked: Cleanliness, amenities, property conditions & facilities

Personal muy amable... habitación buena

Stayed 7 nights in Jun 2025

10/10 Excellent

Ricardo Pérez

2025/6/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lo recomiendo!

Stayed 6 nights in Jun 2025

10/10 Excellent

Edward

2025/6/27

Stayed 4 nights in Jun 2025

10/10 Excellent

Moez

2025/6/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel bien situé, chambres spacieuses et personnel accueillant.

Stayed 7 nights in Feb 2025

6/10 Okay

Elizabeth

2025/5/11

Disliked: Cleanliness, amenities

La limpieza brilla por su ausencia la verdad que una pena

Stayed 4 nights in May 2025

8/10 Good

jean-michel

2025/5/4

Liked: Cleanliness, staff & service, property conditions & facilities

Pas mal

Points négatifs -toute ma famille aa été malades après avoir consomme le même plat. Viandes pas cuite et sûrement pas de bonnes qualité -pas de lit double dans les chambres maïs deux lits de camps mis côte à côte. Points positifs. Personnel attentionné Un grand espace piscine avec transats en nombre suffisant Petit déjeuner diversifier

Stayed 3 nights in May 2025

6/10 Okay

Olga

2025/4/21

Stayed 9 nights in Apr 2025

6/10 Okay

Rosanna

2025/3/7

Stayed 7 nights in Feb 2025

10/10 Excellent

ELENA NUEVO

2025/2/3

Liked: Cleanliness, staff & service

Hotel agradable y bien ubicado a 15 minutos andando del centro del Puerto de la Cruz. El personal amable y atento. La habitación muy sencilla era espaciosa aunque alguna actualización del baño mejoraría mucho la experiencia

Stayed 3 nights in Jan 2025

10/10 Excellent

Majela

2025/2/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Habitación espaciosa, muy limpio todo y cómodo me encantó, piscinas limpias y una bajo techo, animación nocturna todo perfecto lo recomiendo mucho

Stayed 3 nights in Jan 2025

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