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Hotel Casa Chanehque

4.5 star property
Luxury hotel with spa services and a coffee shop

Choose dates to view prices

Hotel Casa Chanehque, near the Great Pyramid of Cholula, is a perfect exploration base. Enjoy drinks at the poolside bar, spa treatments for post-sightseeing relaxation, or dine on local cuisine at the restaurant. The 24-hour front desk offers tour assistance for area exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters

Luxury Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Memory foam bed
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters

Family Room

Highlights

Soundproofed
Air conditioning
TV
Memory foam bed
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Memory foam bed
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
402 Av. Morelos Centro, San Pedro Cholula, Pue., 72778

What's nearby

  • Zócalo - 3 min walk - 0.3 km
  • Great Pyramid of Cholula - 5 min walk - 0.5 km
  • University of the Americas Puebla - 13 min walk - 1.2 km
  • Metropolitan Auditorium - 21 min drive - 10.8 km
  • Angelopolis Commercial Center - 22 min drive - 11.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪Restaurant Bar La Lunita - ‬2 min walk
  • ‪Licorería San Pedrito - ‬1 min walk
  • ‪Jazzatlán - ‬2 min walk
  • ‪La Terrace - ‬2 min walk
  • ‪La Tía Tere - ‬1 min walk

About this property

Hotel Casa Chanehque

Luxury hotel near Great Pyramid of Cholula
Located close to University of the Americas Puebla, Hotel Casa Chanehque provides a terrace, a coffee shop/cafe, and a bar. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Full breakfast (surcharge), an elevator, and outdoor furniture
  • Massage treatment rooms, concierge services, and tour/ticket assistance
  • Luggage storage and wedding services
Room features
All guestrooms at Hotel Casa Chanehque feature comforts such as free international calls and premium bedding, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • 52-cm TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 140 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available on weekends for a fee of MXN 320; reservation required

Things to do

  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 140 to 195 per person
  • Hosted evening meal: MXN 320

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Chanehque Hotel
Hotel Casa Chanehque San Pedro Cholula
Hotel Casa Chanehque Hotel San Pedro Cholula

Frequently asked questions

Does Hotel Casa Chanehque have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Chanehque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Chanehque?

There is free parking nearby.

What time is check-in at Hotel Casa Chanehque?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Chanehque?

Check-out is at noon.

Where is Hotel Casa Chanehque located?

Located in Cholula, this luxury hotel is within a 15-minute walk of Great Pyramid of Cholula and University of the Americas Puebla. Angelopolis Commercial Center and Metropolitan Auditorium are also within 9 mi (15 km).

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Reviews

Hotel Casa Chanehque Reviews

8.4

Very Good

9.6

Cleanliness

9.0

Amenities

8.8

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y la gente súper amable !! Gracias por hacer nuestra estancia especial!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christian Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy bonito y los empleados son excelentes. Hubo algunos detalles con la habitación pero ellos hicieron más de lo posible para compensar y garantizar una grata experiencia. Yo sólo aprovecharía mejor el espacio del baño y mejoraría el bloqueo del ruido exterior dentro de la habitación.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante confortable mi estancia, personal muy amable, habitación muy limpia, servicio de internet rápido.
Stayed 1 night in Jun 2025

10/10 Excellent

Samai

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
La habitaciones son nuevas, y cómodas, inconvenientes es que no tiene estacionamiento propio, no tiene ningún servicio de tv por cable, el volumen del sonido ambiental es muy alto, la alberca está un poco descuidada, servicio excelente
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025

6/10 Okay

OSCAR EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

El hotel lo recomiendo, no entrar al restaurante

Es un hotel que tiene una remodelación reciente, las habitaciones tienen manchas de obra que no han limpiado, las camadas son comodas, buena ubicación, una vista preciosa a la pirámide, ademas cuenta con piscina, elevador y atención de mostrador muy buena, punto a mejorar: el restaurante te cobra tenedor y no es barato. Mi desayuno costo 9 usd o 180 mxn y el mesero pidio de tenedor 8.5 usd o 170 mxn; además el mesero quería propina de 10 usd o 200 mxn Creo que siendo el hotel mas caro de Cholula, sería bueno considerar que imagen quiere proyectar, sí un hotel boutique con clase o uno de muertos de hambre.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024

2/10 Terrible

Salomon

Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024

6/10 Okay

omar

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025