「If you search, you can find this in the "Policies" portion of the listing. "Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation."
The excellent...
「If you search, you can find this in the "Policies" portion of the listing. "Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation."
The excellent...
「This location absolutely delivers. I am Hilton Diamond member so please do not expect 5star hotel here, but if you are looking for a quite, centrally located, clean and friendly place, this is it! Raya - lovely front desk girl was absolutely gorgeous and helped me tremendously. Hotel did not have room available for one more night so Raya helped me find room at nearby hotel. Strongly recommend this place!」
「This location absolutely delivers. I am Hilton Diamond member so please do not expect 5star hotel here, but if you are looking for a quite, centrally located, clean and friendly place, this is it! Raya - lovely front desk girl was absolutely gorgeous and helped me tremendously. Hotel did not have room available for one more night so Raya helped me find room at nearby hotel. Strongly recommend this place!」
「Buenísimo hotel en pleno centro de Sofía. El trato excelente por parte del personal, nos ayudaron en todo lo que preguntamos. Tienen una pequeña zona común con cafetera y pastas/bizcocho para que te sirvas. Las habitaciones tienen todo lo necesario, incluso ponen una botella de 1,5l de agua diaria. Es un hotel relativamente nuevo y muy tranquilo, recomendable!!」
「Buenísimo hotel en pleno centro de Sofía. El trato excelente por parte del personal, nos ayudaron en todo lo que preguntamos. Tienen una pequeña zona común con cafetera y pastas/bizcocho para que te sirvas. Las habitaciones tienen todo lo necesario, incluso ponen una botella de 1,5l de agua diaria. Es un hotel relativamente nuevo y muy tranquilo, recomendable!!」
「It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.」
「It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.」
「Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.」
「Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.」
「This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. 」
「This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. 」
「Absolutely stunning hotel, thanks so much to Michelle & the staff at reception who made our stay very memorable.
City Centre is a 15-20 minute walk, but it is a very pleasant walk that we decided to do every day. Lavov Most metro is nearby and is only 1 stop to Serdika station in the city centre if you prefer this option.
When we come back to Sofia we will stay at this hotel again. One of the best I have stayed in. Rooms are so comfortable and clean!
⭐️⭐️⭐️⭐️⭐️」
「Absolutely stunning hotel, thanks so much to Michelle & the staff at reception who made our stay very memorable.
City Centre is a 15-20 minute walk, but it is a very pleasant walk that we decided to do every day. Lavov Most metro is nearby and is only 1 stop to Serdika station in the city centre if you prefer this option.
When we come back to Sofia we will stay at this hotel again. One of the best I have stayed in. Rooms are so comfortable and clean!
⭐️⭐️⭐️⭐️⭐️」
「Incredibly nice and welcoming staff, even being willing to have breakfast ready in time for a very early flight the next morning. Good room and a very convenient location, but the service is what shines through and puts this hotel far above the rest.」
「Incredibly nice and welcoming staff, even being willing to have breakfast ready in time for a very early flight the next morning. Good room and a very convenient location, but the service is what shines through and puts this hotel far above the rest.」
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."