I really wish that I could give this hotel a 10. It is a beautiful hotel—lovely décor in the hallways and room, flowers, great bathroom with nice shampoos and lotion and a face cloth, comfortable bed, robes and slippers, nice terrace and plaza restaurants. Fabulous location. However, we had no WIFI. First, I was told that so many people in the bar and restaurants were using it that it was overloaded. But when I couldn’t sleep at 4 in the morning and wanted to read from my phone so that I didn’t wake my husband, there still wasn’t WIFI. We had to go to reception to download maps and I had some work e-mails that I needed to respond to. The 3 people that I spoke with in reception were not even apologetic.