EA Hotel Crystal Palace

Property class: 4

Choose dates to view prices

Reviews

7.6 out of 10
Good
Close to Wenceslas Square and Prague Astronomical Clock, EA Hotel Crystal Palace provides dry cleaning/laundry services, car rentals on site, and a business center. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.
The current price is NT$2,323
NT$2,750 total
includes taxes & fees
Oct 4 - Oct 5

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

A hotel room with a bed, a chair, a desk, and a window with curtains.

Standard Single Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Double or Twin Room

A hotel room with two beds, a desk with a chair, a window with curtains, and a painting on the wall.

Double or Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Double or Twin Room, Terrace

A hotel room with a bed, a wardrobe, and a painting on the wall.

Double or Twin Room, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Nové Město, a neighborhood in Prague, EA Hotel Crystal Palace is near a metro station. Notable landmarks in the area include Prague Astronomical Clock and Charles Bridge, and travelers wishing to experience a bit of culture can try O2 Arena. Looking to enjoy an event or a game while in town? See what's happening at Municipal House Hall or Czech Lawn Tennis Club. Visit our Prague travel guide
Map
Mala Stepanska 17, Prague, 12000

What's nearby

  • A tram on a street with historic buildings and a church tower in the background.
    Charles Square
    5 min walk - 0.4 km
  • A historic building with a red roof and a tall tower with arched windows.
    New Town Hall
    5 min walk - 0.4 km
  • A busy urban street lined with historic buildings and a statue.
    Wenceslas Square
    8 min walk - 0.7 km
  • A modern building with a glass facade and a traditional building with green shutters.
    Dancing House
    9 min walk - 0.8 km
  • Czech Technical University
    5 min walk - 0.4 km

Getting around

  • Štěpánská Stop
    3 min walk
  • Prague Central Station
    15 min walk
  • Vaclav Havel Airport (PRG)
    39 min drive

Restaurants

  • Příčný řez
    4 min walk
  • Döner Kebab Can Bey
    2 min walk
  • U Pravdů
    3 min walk
  • Restaurace U Šumavy
    1 min walk
  • Pivovarský dům Benedict
    2 min walk

About this property

EA Hotel Crystal Palace

  • Upscale hotel near Wenceslas Square
  • Located close to Prague Astronomical Clock and Old Town Square, EA Hotel Crystal Palace provides dry cleaning/laundry services, car rentals on site, and a business center. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, a banquet hall, and multilingual staff
    • An elevator, concierge services, and luggage storage
  • Room features
  • All 65 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (CZK 875 per day)
  • Valet parking on site (CZK 875 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CZK 135 for adults and CZK 135 for children

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CZK 500

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 1:00 PM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CZK 350 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 750.0 per night

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 135 for adults and CZK 135 for children
  • Airport shuttle fee: CZK 825 per vehicle (one way)
  • Self parking fee: CZK 875 per day
  • Valet parking fee: CZK 875 per day
  • Pet fee: CZK 350 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CZK 500 (subject to availability)
  • Rollaway bed fee: CZK 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is EA Hotel Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of CZK 350 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at EA Hotel Crystal Palace?

As of 2026/9/30, prices found for a 1-night stay for 2 adults at EA Hotel Crystal Palace on 2026/10/4 start from NT$2,323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CZK 875 per day. Valet parking is available for CZK 875 per day.

What time is check-in at EA Hotel Crystal Palace?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at EA Hotel Crystal Palace?

Check-out is at 11 AM. Late check-out is available for CZK 500 (subject to availability).

Does EA Hotel Crystal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 825 per vehicle applies.

Where is EA Hotel Crystal Palace located?

Located in Nové Město, this hotel is within a 10-minute walk of Charles Square and Wenceslas Square. Old Town Square and Dancing House are also within 1 mi (2 km). Štěpánská Stop and Novoměstská radnice Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

EA Hotel Crystal Palace Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 169 out of 741 reviews
Rating 8 - Good. 342 out of 741 reviews
Rating 6 - Okay. 153 out of 741 reviews
Rating 4 - Poor. 53 out of 741 reviews
Rating 2 - Terrible. 24 out of 741 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean rooms, decent breakfast and ideal location
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location - rather older hotel, sauna is extra charge
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the hotel was fine and in a good location
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect Experience

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. The staff are kind. The bathroom is clean, too.But the elevator smells a little. It's not completely downtown, but there's no problem moving by tram. It takes 15 to 30 minutes to wait.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
Stayed 5 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Great location, nice rooms, however the light in the bathroom didn’t work I reported and it took them 36 hours to fix it. The lady at reception was not contacted after 24 hours when I went to follow up Once it was fixed her comment was don’t use the hair drier, no sorry for the inconvenience, nothing
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Place!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location. Requires some modernisation however.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
If I come back to Prague, I will lodge here at EA Crystal Palace.
Stayed 6 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was good, the bed was awfully uncomfortable
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bed and general furnishings could do with updating.
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel moved me to a complete different property on my first night without my agreement. I arrived late at night and the replacement room had a terrible order that it made difficult to sleep. Because of the late hour, I had no practical option but to stay for the night. The next day, i requested to be transferred back to the original hotel that i had booked and paid for. Despite the fact that the hotel was responsible for the last-minute change, the transfer process was unnecessarily difficult and frustrating. There was little effort made to correct their mistake. I had to call Expedia to help me out which also took hours to get resolved. When I finally moved back to the original hotel, the room was far acceptable. The floor showed obvious signs of water damaged, with mold and visible wet streak markings. The overall cleanliness was unacceptable and well below what anyone should expect from a hotel. Cleanliness and customer service were both completely disappointing.
Stayed 6 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK, but nothing special

OK, but nothing special considering this is 4 stars. Very similar to some good 3 stars hotels in Prague. It was very cold in dining room during breakfast
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took an hour… beds are hard and uncomfortable. Dimly lit rooms.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
hotel was clean but rooms are setup strange. NO shower curtain
Stayed 2 nights in Jul 2023