EA Hotel Crystal Palace

Property class: 4

Choose dates to view prices

Close to Wenceslas Square and Prague Astronomical Clock, EA Hotel Crystal Palace provides dry cleaning/laundry services, car rentals on site, and a business center. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is NT$1,907
NT$2,287 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

A hotel room with a bed, a chair, a desk, and a window with curtains.

Standard Single Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Double or Twin Room

A hotel room with two beds, a desk with a chair, a window with curtains, and a painting on the wall.

Double or Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Double or Twin Room, Terrace

A hotel room with a bed, a wardrobe, and a painting on the wall.

Double or Twin Room, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

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The price is NT$1,519
NT$1,852 total
includes taxes & fees
Nov 15 - Nov 16
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About the neighborhood

Located in Nové Město, a neighborhood in Prague, EA Hotel Crystal Palace is near a metro station. Notable landmarks in the area include Prague Astronomical Clock and Charles Bridge, and travelers wishing to experience a bit of culture can try O2 Arena. Looking to enjoy an event or a game while in town? See what's happening at Municipal House Hall or Czech Lawn Tennis Club. Visit our Prague travel guide
Map
Mala Stepanska 17, Prague, 12000

What's nearby

  • A park with green grass, trees, and a large building with a tower in the background.
    Charles Square
    5 min walk - 0.4 km
  • A historic building with a yellow facade and a red-tiled roof, a tall tower with a clock, and a statue in front.
    New Town Hall
    5 min walk - 0.4 km
  • A busy urban street lined with historic buildings and a statue.
    Wenceslas Square
    8 min walk - 0.7 km
  • A modern building with a glass facade and a traditional building with green shutters.
    Dancing House
    9 min walk - 0.8 km
  • Czech Technical University
    5 min walk - 0.4 km

Getting around

  • Štěpánská Stop
    3 min walk
  • Prague Central Station
    15 min walk
  • Vaclav Havel Airport (PRG)
    39 min drive

Restaurants

  • Döner Kebab Can Bey
    2 min walk
  • U Pravdů
    3 min walk
  • Příčný řez
    4 min walk
  • Restaurace U Šumavy
    1 min walk
  • Pivovarský dům Benedict
    2 min walk

About this property

EA Hotel Crystal Palace

  • Upscale hotel near Wenceslas Square
  • Located close to Prague Astronomical Clock and Old Town Square, EA Hotel Crystal Palace provides dry cleaning/laundry services, car rentals on site, and a business center. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, 1 meeting room, and an elevator
    • Tour/ticket assistance, luggage storage, and concierge services
  • Room features
  • All 65 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Daily housekeeping and desks

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  • Breakfast available
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The price is NT$2,142
NT$2,550 total
includes taxes & fees
Nov 1 - Nov 2
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Frequently asked questions

Is EA Hotel Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of CZK 350 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at EA Hotel Crystal Palace?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at EA Hotel Crystal Palace on 2026/11/1 start from NT$1,907, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CZK 875 per day. Valet parking is available for CZK 875 per day.

What time is check-in at EA Hotel Crystal Palace?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at EA Hotel Crystal Palace?

Check-out is at 11 AM. Late check-out is available for CZK 500 (subject to availability).

Does EA Hotel Crystal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 825 per vehicle applies.

Where is EA Hotel Crystal Palace located?

Located in Nové Město, this hotel is within a 10-minute walk of Charles Square and Wenceslas Square. Old Town Square and Dancing House are also within 1 mi (2 km). Štěpánská Stop and Novoměstská radnice Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

EA Hotel Crystal Palace Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 170 out of 746 reviews
Rating 8 - Good. 342 out of 746 reviews
Rating 6 - Okay. 155 out of 746 reviews
Rating 4 - Poor. 54 out of 746 reviews
Rating 2 - Terrible. 25 out of 746 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean rooms, decent breakfast and ideal location
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location - rather older hotel, sauna is extra charge
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the hotel was fine and in a good location
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect Experience

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. The staff are kind. The bathroom is clean, too.But the elevator smells a little. It's not completely downtown, but there's no problem moving by tram. It takes 15 to 30 minutes to wait.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
Stayed 5 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Great location, nice rooms, however the light in the bathroom didn’t work I reported and it took them 36 hours to fix it. The lady at reception was not contacted after 24 hours when I went to follow up Once it was fixed her comment was don’t use the hair drier, no sorry for the inconvenience, nothing
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Place!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location. Requires some modernisation however.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
If I come back to Prague, I will lodge here at EA Crystal Palace.
Stayed 6 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was good, the bed was awfully uncomfortable
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bed and general furnishings could do with updating.
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK, but nothing special

OK, but nothing special considering this is 4 stars. Very similar to some good 3 stars hotels in Prague. It was very cold in dining room during breakfast
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel moved me to a complete different property on my first night without my agreement. I arrived late at night and the replacement room had a terrible order that it made difficult to sleep. Because of the late hour, I had no practical option but to stay for the night. The next day, i requested to be transferred back to the original hotel that i had booked and paid for. Despite the fact that the hotel was responsible for the last-minute change, the transfer process was unnecessarily difficult and frustrating. There was little effort made to correct their mistake. I had to call Expedia to help me out which also took hours to get resolved. When I finally moved back to the original hotel, the room was far acceptable. The floor showed obvious signs of water damaged, with mold and visible wet streak markings. The overall cleanliness was unacceptable and well below what anyone should expect from a hotel. Cleanliness and customer service were both completely disappointing.
Stayed 6 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took an hour… beds are hard and uncomfortable. Dimly lit rooms.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
hotel was clean but rooms are setup strange. NO shower curtain
Stayed 2 nights in Jul 2023