哈科特港歡樂公園 (PHC) 附近飯店 | 熱門住宿限時優惠 NT$862 起

「Clean. Good food and very helpful staff.」

「Very elegant hotel with nice staffs and clean environment. The restaurant is a jewel with various delicious offerings」

「I waa almost denied accommodation with an unusual excuse that they are repairing the room i was suppose to be in. The receptionist Chigozie wanted to find an alternative hotel for me. I have to stand and argue with him for about an hour before all of a sudden, there was a room for me. I think I got a lower room than i paid for!」

「Overall, a good hotel, particularly as it relates to security, meals, and the supportive and hardworking staff. However, the hotel needs a general upgrading - rugs, ceilings, and the lift - one was not working, and the second lift could not take you from the ground floor to the 1st and the 3rd floors - so, you used the stairs for these floors.」

「The was a charge added to room that wasn’t mine had to keep getting key card reprogrammed more than 21 times and no it’s not and exaggeration . The complimentary breakfast menu was not accurate. A roach came out of my breakfasts platter . They were cleaning room sterile but the last week out of my 20 days they began to slack. Music playing through out the night into the am . Even though there area signs and it’s listed in hotel manual that it will not be tolerated. I had hopes this was my first...

「My stay started on a frustrating note when I was moved to a newly opened wing of the hotel without prior notice, and unfortunately, the staff at the new wing had not been informed of the transfer. Since my reservation was still tied to the original building, the check-in process became unnecessarily confusing and time-consuming. That said, the staff remained warm, courteous, and genuinely apologetic throughout the ordeal. Once the communication issues were resolved, everything was sorted out...

「Cleaned」

「Amazing staff, clean rooms」

「Excellent Customer Services.」

「The hotel is at a very good location. The staff were friendly and welcoming. But the AC in the room I stayed didn't work as well as the Wi-Fi. The room I reserved online was sold out before I arrived in spite calling the hotel that I was coming. I was given the only available room which was at a higher rate. 」

「I was made to」

「If ther as a minus review, thats what i would give. Check in was a lot of hassle because hotel staff was not aware of my reservation. Hotel has lots of false advertising, no outdoor pool as advertised(absolutely nothing of this sort on the property, had to walk round the hotel to be sure), no free breakfast as advertised(when i asked for free breakfast as advertised, staff told me i had to pay). Wifi does not get to their basic rooms unless you're in the suite. I complained about the wifi to...

「Room is unkempt」

「We never stayed because they did not honor our reservation through Expedia. They claimed that thethey do not do business with Expedia and could not access our booking. We were very disappointed that a company like Expedia will accept booking for a hotel that has no business with it. We ended up finding accommodation at a different hotel. 」