Was disappointed to find the rooms are not serviced daily. We stayed 3 nights. The check in flyer advised they provided free tea, coffee and bathroom supplies. However on the 3rd and final night we asked for another coffee and were told no. We have to buy a packet of 10. We were provided 2 coffees for 3 nights stay. The receptionist was unnecessarily rude about it. Spa baths are good. Nice pool area. Lots of rules to read, seems like they get alot of party groups.
charlene
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Carla
2024年4月18日
Carla
於 2024 年 4 月住了 3 晚
2/10 很糟糕
Scott
商務旅客, 團體旅遊
2023年12月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
Hotel cancelled my stay and won’t give me a refund
Scott
於 2023 年 12 月住了 1 晚
6/10 一般般
Peter
家庭旅遊
2023年12月3日
喜歡:整潔度
Location was perfect. However the accommodation itself was musty and not well maintained. The shutters were broken and the room smelly. We had to access our own clean towels although I do believe if we paid extra the rooms would be serviced. Never saw any staff except at reception..these staff were friendly and polite.
Peter
於 2023 年 11 月住了 3 晚
10/10 有夠讚
Michelle
情侶出遊
2023年10月21日
喜歡:整潔度、員工素質和設施服務
We loved our west & would definitely stay again. Pool area looked a little tired.
Michelle
於 2023 年 10 月住了 4 晚
10/10 有夠讚
Kirsty
家庭旅遊
2023年10月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
A lovely hotel in a great location. Worth a visit to Port Douglas and this beautiful hotel.
Kirsty
於 2023 年 10 月住了 4 晚
10/10 有夠讚
Kirsty
家庭旅遊
2023年10月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Amazing hotel
I couldn’t say anything bad about it. Friendly staff lovely rooms and nice Pools.