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"We loved the resort. The service and staff were amazing. The only thing we didn’t like was after all the money you spend to stay there they still want an addl $65 a night for parking and they don’t feed you. All the other all inclusive resorts we’ve stayed in feed you also, they want you to pay for every single thing after you’ve paid already to stay at the resort. That was crazy to us and we didn’t like it at all "

"Hotel is dated. Check in process was not great, staff member who assisted us failed to give any information regarding the hotel, our stay, amenities. Pools and lagoon are not private, anyone can come in and hangout. "

"Good"

"Best place to stay in Waikiki!!!"

"Staff was excellent! Shoutout to Henry at the valet station who remembered small details about our visit. Nice ocean, beach and city view. Clean room and beautiful property. "

"Ocean view was amazing from my room. Walking distance to many different spots. "

"Hotel was ver welcoming clean and close to shopping and lots of restaurants "

"The room was in poor condition - the light was flickering, the showerhead was dripping, and there was a noticeable mold smell. The balcony was also missing a chair. Room service was supposed to be every other day, but it was still missed. Service overall was very poor. There are only two pools, neither temperature controlled, so the water is cold. There is very little to do at the resort. Overall, the property appears to be struggling."

"I regret not getting ocean view. They put me on the 3rd floor and the view was a big tree in the way to at least view a bit of the ocean. Oh well, it’s not the trees fault lol. The hotel is clean and the pool is excellent. The bathroom in my room was a bit small. The bathrooms do not have ventilation so that’s not good. The public restroom near the lobby needs attention. I went there twice on different days and there wasn’t toilet seat covers. Boooo!! Other than that we enjoyed our stay and we already miss Hawaii!! Thank you for our stay. "