The Palm at Playa

Property class: 4

Choose dates to view prices

A short walk from Quinta Avenida and Playa del Carmen Main Beach, The Palm at Playa provides free continental breakfast, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Bar
The current price is NT$1,604
NT$2,042 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A neatly made bed with patterned pillows, a blue and white bedspread, and a straw hat on the bed. There are two bedside lamps and a nightstand with a lamp on each side of the bed.

Standard Room

8.0 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

A hotel room with a large bed, patterned pillows, a hat, sunglasses, and a travel guide on the bed.

Deluxe Family Room

7.6 out of 10
Good
(14 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Room

A modern hotel room with a large bed, wooden headboard, a bathroom with a mirror, and a shower area.

Deluxe Room

7.8 out of 10
Good
(28 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

A neatly made bed with a blue headboard, white bedding, and pink and blue pillows. There are two bedside lamps with a woven shade.

Suite

  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Two twin beds with white bedding and teal patterned pillows, a bedside table with a lamp, and a window with sheer curtains.

Standard Double Room

7.0 out of 10
Good
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

A modern hotel room with a large bed, wooden headboard, a bathroom with a mirror, and a shower area.

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
A person swimming underwater in a clear pool with a resort building in the background.

Grand Velas Riviera Maya - All Inclusive

Playa del Carmen
  • Pool
  • All inclusive
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 993 reviews
The price is NT$37,173
NT$45,082 total
includes taxes & fees
Oct 25 - Oct 26
Grand Velas Riviera Maya - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located near the beach, The Palm at Playa is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours and skydiving in the area. Visit our Playa del Carmen travel guide
Map
8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.2 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    11 min walk - 1.0 km
  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    13 min walk - 1.1 km
  • Central Square
    5 min walk - 0.4 km

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Fah Restaurant Bar
    2 min walk
  • Mercado 174
    1 min walk
  • Don Mario Steak and Pasta House
    1 min walk
  • Comida Casera Mexicana
    1 min walk
  • el ranchito de la 10
    1 min walk

About this property

The Palm at Playa

  • Upscale hotel near Quinta Avenida
  • Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are located near The Palm at Playa, which provides free continental breakfast, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the hot tub. In addition to a garden and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Tour/ticket assistance, beach towels, and a banquet hall
    • A 24-hour front desk and luggage storage
    • Guest reviews say great things about the pool, helpful staff, and location
  • Room features
  • All 66 individually furnished rooms boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the spacious rooms at the property.
  • Extra amenities include:
    • Rainfall showers, free toiletries, and hair dryers
    • 40-inch Smart TVs with cable channels
    • Ceiling fans, daily housekeeping, and phones

Similar properties

A poolside area with lounge chairs and umbrellas, overlooking a swimming pool.
Holiday Inn Express & Suites Playa Del Carmen by IHG
Gonzalo Guerrero
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
The price is NT$2,351
NT$2,998 total
includes taxes & fees
Nov 20 - Nov 21
Holiday Inn Express & Suites Playa Del Carmen by IHG
Compare similar properties

Frequently asked questions

Does The Palm at Playa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at The Palm at Playa?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The Palm at Playa on 2026/10/26 start from NT$1,604, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palm at Playa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Palm at Playa doesn't offer parking.

What time is check-in at The Palm at Playa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Palm at Playa?

Check-out is at 11:00 AM.

Where is The Palm at Playa located?

Located in Downtown Playa del Carmen, this hotel is steps from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Palm at Playa Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean had a suite. The staff was very, very friendly and helpful. The breakfast is basic as it is noted as a continental breakfast bar staff near the pool was extremely nice and friendly definitely made for a nice day. I would absolutely stay here again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , the staff is so kind and helpful
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Great Location, just about two minutes walk from the Quinto Av. There is secure underground parking for your vehicle. Staff is friendly. Better job can be done by housekeeping. The room we stayed had someone’s hair scrunchie with hair out in the open. Not a good impression for hygiene.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and location is perfect!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location quiet and clean nice rooftop bar and pool the staff were nice! I’d stay here again!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was very nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nice room , nice pool
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location, clean and friendly staff
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location have stayed here before. The staff is great and it’s nice to have a roof top pool and bar service. Always a predictable and affordable option. Will definitely stay again can’t beat the location.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good pool and working hot tub, Giovani a bartender at the pool bar is so good and nice.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option, close to everything you need in Playa del Carmen and the staff are amazing.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and amenities were great! only thing was its so loud at night (parties in the area)
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The staff and room was great. The towels were grey and could need upgrading. Very quiet and was reasonable for the price
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was fantastic! The bar and restaurant staff were very friendly and the cocktails were delicious! We recommend the guacamole too! The location is perfect if you’d like to walk to the beach, 5th avenue and other attractions.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at the roof top pool, close to everything.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, close to 5th avenue steps away from the beach.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel has priceless location right in the middle of the Playa Carmen fun area. Rooms are big and well noise isolated as there are many nightclubs around. The rooftop pool is great The
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Amazing staff and rooftop 🙌 very humid in the hotel room but I’ve been here without staying over so I love this place :)
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant affordable hotel right off Quinta. Nice rooftop pool and bar area.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Excellent location, friendly staff, outdated but clean rooms, the rooftop area is amazing! Recommended for budget travelers looking for a nice hotel near the Quinta Avenida and the entertainment area of Playa.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything went well. Check in was a breeze and parking below was a bonus Dj on the roof top pool area was perfect
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hidden Gem

Amazing room and rooftop. The hotel is in a great location.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean and fine
Stayed 3 nights in Jan 2026