Checked out just after 1.5 days and moved to a different hotel, this hotel has really nothing to offer, don't waste your time nor money here.
Arnoldo
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jennifer
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
This resort is small & quiet for couples looking for an intimate experience. The staff was friendly and accomodating. The food & drinks were wonderful! The room was spacious, clean & the views & sound of the ocean all day!
Jennifer
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Ali
情侶出遊
2025 年 7 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
10/10, cleaning staff was very kind and thorough, when we had a maintenance problem, we got situated right away, very beautiful views, amazing food and more! We definitely recommend.
Ali
於 2025 年 6 月住了 4 晚
2/10 很糟糕
Kristell
2025 年 6 月 26 日
Kristell
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Rogelio Ismael
2025 年 6 月 23 日
Nice place
Rogelio Ismael
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Carlos Antonio
2025 年 6 月 21 日
喜歡:整潔度和員工素質
Sinceramente en el momento que fuimos había poca gente, por lo tanto super tranquilo el establecimiento. Debemos destacar la atención de las recepcionistas y especialmente de una de ellas que estuvo presente en todo momento.
Lo único malo es que estuvimos dos días sin agua caliente y los enchufes para conectar el USB no funcionaba y no lo iban a arreglar durante nuestra estadía.
Carlos Antonio
於 2025 年 5 月住了 9 晚
10/10 有夠讚
Asa
情侶出遊
2025 年 6 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property was small and quiet! If you are looking for a kid free get away, this is the place. The staff makes you feel like family while you’re there. I would definitely return to stay again!!
Asa
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Gilbert
2025 年 6 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Gilbert
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Shawnisha
2025 年 6 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Shawnisha
於 2025 年 5 月住了 6 晚
10/10 有夠讚
James,Newberg
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
James
於 2025 年 5 月住了 7 晚
6/10 一般般
Joanna
團體旅遊
2025 年 6 月 1 日
不喜歡:設施服務和住宿環境和硬體
The property has the potential to be a really great getaway for couples. It is outdated. The faucets were leaking. Hot water is shut off at night. No food is available after 11pm. Only a vending machine.
Joanna
於 2025 年 5 月住了 3 晚
2/10 很糟糕
Karson Payne
情侶出遊
2025 年 6 月 1 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The room
Karson Payne
於 2025 年 5 月住了 7 晚
2/10 很糟糕
Noella
2025 年 5 月 31 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I wish I could give it 0 stars. The balcony doors do not close from inside. Traveling as a solo female, there’s nothing I value more that my safety. I brought the concern up with the receptionist and she brushed me off and said I shouldn’t be worried about it. Yeah. No thanks. Anyone can access it from outside.
I had already made my mind up I was going the stay 1 night and leave the next morning. As I was getting ready to wine down for the day, I saw a roach. I made a video and sent it to them and told them I was gonna leave. She said she can send house keeper and I told them nope. There’s no way I was going to spend the night there knowing they got roaches.
I packed up my stuff and left. I was told manager had to approve the refund. Since I didn’t stay single night but when it came down to it, neither this resort or Expedia wants to issue my refund because it was a non-refundable stay. It doesn’t matter that it’s non-fundable especially since I showed them video proof of the issue.
I’ve disputed the charges with my back.
Noella
於 2025 年 5 月住了 4 晚
2/10 很糟糕
Buddy Alan
情侶出遊
2025 年 5 月 31 日
喜歡:整潔度和員工素質
Pictures were very misleading there was not beach front to enjoy to walk on. A/C did not work very well at all. Plug pool that we paid to have did not work wouldn’t even fill with water. No transportation to shop without paying $300USD.
Buddy Alan
於 2025 年 5 月住了 5 晚
6/10 一般般
Bobbi
情侶出遊
2025 年 5 月 28 日
不喜歡:設施服務和住宿環境和硬體
Small intimate property. Great for relaxing
Bobbi
於 2025 年 5 月住了 2 晚
10/10 有夠讚
charles
情侶出遊
2025 年 5 月 27 日
喜歡:整潔度和設施服務
The views from every room and the staff makes this one of the best hidden gems in the area.
charles
於 2025 年 5 月住了 4 晚
2/10 很糟糕
Skyler
2025 年 5 月 18 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Skyler
於 2025 年 5 月住了 4 晚
2/10 很糟糕
Kelly
2025 年 5 月 4 日
Kelly
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Harold
2025 年 5 月 2 日
不喜歡:整潔度、員工素質和住宿環境和硬體
The place was not what it shows, there was no water for 2 nights of the stay, The water was yellow when filling the hot tubs. Was going to be a nice week to relax and to not be able to shower after a hot day is not what I call relaxing
Harold
於 2025 年 4 月住了 7 晚
8/10 不錯哦
Igor,Edmonton
情侶出遊
2025 年 4 月 30 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Need good renovation, food was great and staff was extremely friendly.
For tourists only safe transportation is with taxi.
Hotel is 2km away from main road with unsafe gravel road and no lights …
Igor
於 2025 年 4 月住了 7 晚
6/10 一般般
William
2025 年 4 月 28 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Big rooms, but feels not super well maintained
William
於 2025 年 2 月住了 5 晚
8/10 不錯哦
Jorge
2025 年 4 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Todo bien
Jorge
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Ally
團體旅遊
2025 年 4 月 22 日
They made us pay on the front desk $200 each person for lunch & dinner for four days and that was disappointing for me because my package was ALL INCLUSIVE