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JOIA Paraíso by Iberostar - Adults Only - All Inclusive

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Riviera Maya sanctuary with butlers

Six beachfront lounges feature swim-up bars and gourmet cuisine. Entertainment includes sunrise yoga and evening performances, with butler service throughout. Enjoy complimentary spa facilities, perfectly complementing the adjacent golf course.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite

A hotel room with a large bed, a television, a dining table, and a view of palm trees outside.

Suite

9.2 out of 10
Wonderful
(25 reviews)
  • Garden view
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Butler Suite)

A balcony with a view of a beach, palm trees, and thatched umbrellas.

Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Pool View

A balcony with a wicker chair, a sofa, and a view of a pool and palm trees.

Suite, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Corner, Butler Suite)

A balcony with a view of the ocean, a jacuzzi, and a balustrade.

Suite, Oceanfront (Corner, Butler Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Romantic Villa, Private Pool (Butler Service)

A modern poolside area with a clear blue pool, white lounge chairs, and a pergola.

Romantic Villa, Private Pool (Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2088 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (Upper Floor)

A balcony with a view of palm trees, a wicker chair, a sofa, and a small table.

Suite (Upper Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite, Oceanfront (Butler Suite)

A balcony with a wicker chair, a sofa, and a view of the beach.

Panoramic Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (Promo)

A neatly made bed with white linens and pillows, flanked by two bedside tables with lamps, set against a patterned wallpaper backdrop.

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Butler Suite, Beach Access)

A neatly made bed with white linens and pillows, flanked by two bedside tables with lamps, set against a patterned wallpaper backdrop.

Suite, Oceanfront (Butler Suite, Beach Access)

  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (Pool Walkout)

A hotel room with a bed, a striped armchair, a small table, and a painting on the wall.

Suite (Pool Walkout)

  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite with Sea View

Frette Italian sheets, premium bedding, down comforters

Suite with Sea View

  • Sea view
  • 645 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Suite

Frette Italian sheets, premium bedding, down comforters

Double Suite

  • 645 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Suite with Pool View

Frette Italian sheets, premium bedding, down comforters

Double Suite with Pool View

  • 645 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Located in Playa del Carmen, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is on the waterfront. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Punta Esmeralda Beach and Puerto Morelos Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710

What's nearby

  • A wooden pathway leading to a beach with palm trees and thatched-roof huts.
    Paradise Beach
    9 min walk - 0.8 km
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    11 min drive - 5.7 km
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    38 min drive - 34.2 km
  • Playa Paraiso Golf Course
    18 min walk - 1.5 km
  • Punta Esmeralda Beach
    29 min drive - 22.9 km

Getting around

  • Cancun Intl. Airport (CUN)
    42 min drive

Restaurants

  • Beach Bar
    20 min drive
  • El Pajarito
    14 min drive
  • Snake Bar At Iberostar Maya
    7 min walk
  • Heaven Bar
    14 min drive
  • Don Miquel
    14 min drive

About this property

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

  • Luxury all-inclusive resort near Playa Paraiso Golf Course
  • Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Treat yourself to a hot stone massage, reflexology, or a body wrap at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers Pilates classes and yoga classes; other things to do include parasailing, kayaking, and beach yoga. Free in-room WiFi is available to all guests, along with a swim-up bar and a beach bar.
  • Additional perks include:
    • 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking and valet parking
    • Tennis courts, evening entertainment, and golf cart on site
    • A front-desk safe, beach umbrellas, and beach towels
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with jetted tubs and eco-friendly toiletries
    • Flat-screen TVs with satellite channels and DVD players
    • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • À la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

    • Fitness facilities
    • Tennis
    • Tennis lessons
    • Access to onsite golf course
    • Use of golf cart

Lessons/classes/games

    • Aerobics
    • Pilates

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

Similar properties

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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
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  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.6 out of 10, Exceptional, 1,534 reviews
The price is NT$12,231
NT$14,910 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 20 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bella Vista
  • Haiku
  • La Brisa
  • Tonis Surf and Turf
  • Venecia

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Kayaking
  • Library
  • Nightclub
  • Optional golf privileges
  • Parasailing
  • Pilates classes
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Tennis lessons
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (37,835 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 008-007-002959/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.

Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located?

Situated on the waterfront, this all-inclusive resort is 1.3 mi (2.2 km) from Playa Paraiso Golf Course and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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