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Hacienda Real

Property class: 3.5

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, Hacienda Real provides a coffee shop/cafe, car rentals on site, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Standard Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hacienda Real is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Madrid. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby. Visit our Playa del Carmen travel guide
Map
Avenida 10 con Calle 10, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    1 min walk - 0.0 km
  • A performer in a green costume suspended above a crowd in a dimly lit venue.
    Calle 12
    2 min walk - 0.2 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    3 min walk - 0.3 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    8 min walk - 0.7 km
  • Central Square
    3 min walk - 0.3 km

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Cervecería Chapultepec
    1 min walk
  • Starbucks
    1 min walk
  • Fah Restaurant Bar
    2 min walk
  • Mi Jardin Secreto
    1 min walk
  • El Árbol de la Diez
    1 min walk

About this property

Hacienda Real

  • Family-friendly hotel near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hacienda Real provides a coffee shop/cafe, car rentals on site, and a restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with pool umbrellas
    • Limo/town car service, breakfast (surcharge), and express check-out
    • Express check-in, a porter/bellhop, and a TV in the lobby
    • Laundry services, a 24-hour front desk, and free newspapers
  • Room features
  • All 58 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Pillowtop mattresses, down comforters, and cribs/infant beds
    • Bathrooms with showers and free toiletries
    • 25-inch flat-screen TVs with cable channels
    • Balconies, childcare services, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Limo/town car service

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

Parking height restrictions apply

Frequently asked questions

Does Hacienda Real have a pool?

Yes, this property has an outdoor pool.

What time is check-in at Hacienda Real?

Check-in begins at 3 PM.

What time is check-out at Hacienda Real?

Check-out is at noon.

Does Hacienda Real provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Hacienda Real located?

This family-friendly Playa del Carmen hotel is located in the entertainment district, just steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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