Illusion Xpress (Attraction Hotel Deluxe)

3.5 star property
Hotel with free breakfast, a quick walk to Playa del Carmen Main Beach

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Photo gallery for Illusion Xpress (Attraction Hotel Deluxe)

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Point of interest
Rooftop terrace
Free daily continental breakfast
Double Room, Ocean View | Minibar, in-room safe, desk, laptop workspace
BFH ATTRACTION Deluxe Hotel in central Playa del Carmen offers local cuisine for breakfast and a snack bar for all-day cravings. Guests can relax by the outdoor pool or enjoy terrace views. Attentive staff provide luggage storage and concierge services to enhance the stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
Satellite channels
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View

Highlights

Patio
Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
Satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Illusion Xpress (Attraction Hotel Deluxe) is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xenses Park and Xplor Theme Park are popular area attractions. Don't miss out on a visit to Xcaret Eco Theme Park.
Map
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mercado Los Portales - ‬1 min walk
  • ‪Yum Yum - ‬2 min walk
  • ‪La Brocherie - ‬1 min walk
  • ‪El Charco De Las Ranas Grill - ‬2 min walk
  • ‪Tiny Tiki Hut - ‬1 min walk

About this property

Illusion Xpress (Attraction Hotel Deluxe)

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Illusion Xpress (Attraction Hotel Deluxe) provides free continental breakfast, a terrace, and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • A 24-hour front desk, luggage storage, and an elevator
  • Tour/ticket assistance, smoke-free premises, and concierge services
  • A front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Illusion Xpress (Attraction Hotel Deluxe) feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN 33.94 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Xcala Illusion Express Hotel Playa del Carmen
Xcala Illusion Express Hotel
Xcala Illusion Express Playa del Carmen

Frequently asked questions

Does Illusion Xpress (Attraction Hotel Deluxe) have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Illusion Xpress (Attraction Hotel Deluxe) pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Illusion Xpress (Attraction Hotel Deluxe)?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Illusion Xpress (Attraction Hotel Deluxe)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Illusion Xpress (Attraction Hotel Deluxe) located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Mamitas Beach and Xenses Park are also within 6 mi (10 km).

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Reviews

Illusion Xpress (Attraction Hotel Deluxe) Reviews

7.6

Good

8.2

Cleanliness

9.8

Location

8.2

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 142 out of 341 reviews
Rating 8 - Good. 90 out of 341 reviews
Rating 6 - Okay. 44 out of 341 reviews
Rating 4 - Poor. 25 out of 341 reviews
Rating 2 - Terrible. 40 out of 341 reviews

Reviews

10/10 Excellent

JUAN HERNANDEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service bad breakfast bad swimming pool
Stayed 4 nights in Sep 2025

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Patricia was wonderful she did make sure that my stay in wonderful Thank you Patricia
Stayed 6 nights in Jul 2025

8/10 Good

WENDELL

Liked: Staff & service
I would like to make a new reservation from September 24 through October 4. I would like to have room 408 if possible. Thank you. Wendell Day
Stayed 8 nights in Aug 2025

4/10 Poor

Adrian

Liked: Staff & service, amenities
Detalles en los baños, la alberca no funcionaba, cobros no esperados
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location. Very clean, friendly staff. Will stay again
Stayed 8 nights in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Tasty breakfast sandwiches . Only thing, the safe is not so safe. Technically anyone would be able to open it.
Stayed 6 nights in Apr 2025

8/10 Good

Yelitza

Liked: Cleanliness, staff & service
El hotel es pequeño, está en una área cómoda para caminar. Las atenciones buena.
Stayed 2 nights in Apr 2025

6/10 Okay

Sonia

Liked: Cleanliness
Pobre mantenimiento de la estructura. Lugar céntrico. Personal muy amable
Stayed 5 nights in May 2025

8/10 Good

Cláudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
Stayed 3 nights in Apr 2025

4/10 Poor

javier

Liked: Cleanliness, staff & service, room comfort
pues lo que ofertan no lo encontramos, en el sitio web decia que teniamos acceso a playa y camastros, pero nos comentaron que eso era en otro hotel
Stayed 2 nights in Jun 2025

8/10 Good

Maria Gabriela Mejía

Liked: Cleanliness, staff & service, amenities
Property was conveniently located close to beach and walking distance to tourist attractions.
Stayed 7 nights in Dec 2024

6/10 Okay

Amanda Rose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My condo was under renovations for the pool this week so I was looking for somewhere nice to stay for the night that had a pool. Upon checking in I went to the rooftop pool to realize there’s no water in the pool and that it was in fact also under maintenance this is very disappointing and I checked out immediately I Feel like I wasted my money. You should be letting people know before they book that the pool is not in use.
Stayed 1 night in Jun 2025

10/10 Excellent

JULIO CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel
Stayed 1 night in Jul 2024

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 9 nights in Jul 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Mar 2025

8/10 Good

Scotty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main drag and walkable to the beach. many good restaurants in the direct neighborhood. also close to town square which has daily eveningmakets. pool is nice, tallest building in the area. not used much. nice quiet place to swim and relax.
Stayed 7 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
Great place near everything
Stayed 3 nights in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places i've ever stayed in Playa Del Carmen. It was a wonderful stay and in a great location.
Stayed 4 nights in Sep 2023

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
To dark my room
Stayed 1 night in Apr 2025

8/10 Good

Glorily

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hotel has a convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la 4ta vez que me hospedó aquí y siempre han sido muy buenas experiencias, está todo muy cerca y es una zona segura y de fácil acceso a todos los principales lugares de Playa caminando
Stayed 1 night in Jul 2024

10/10 Excellent

Philbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice area hotel and being on the top floor we had a great view of the ocean and the downtown area.
Stayed 7 nights in Dec 2023