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Aloha Luxury Apartment

3.0 star property

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Close to Mamitas Beach and Playa del Carmen Main Beach, Aloha Luxury Apartment has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen

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About this property

Aloha Luxury Apartment

  • Hotel near Quinta Avenida
  • Close to Mamitas Beach and Playa del Carmen Main Beach, Aloha Luxury Apartment has plenty to offer. Guests can connect to free in-room WiFi.
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding and first-run movies, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
    • Bathrooms with rainfall showers and hair dryers
    • Smart TVs with digital channels and first-run movies
    • Wardrobes/closets, kitchens, and refrigerators

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 10 per day (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Is Aloha Luxury Apartment pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aloha Luxury Apartment?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Aloha Luxury Apartment?

Check-out is at noon.

Where is Aloha Luxury Apartment located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

5.4

Cleanliness

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

6/10 Okay

Joaquín

Liked: Staff & service, room comfort
Disliked: Cleanliness

plagas

El espacio es cómodo y la ubicación muy buena. Deben de poner mucho cuidado en el control de plagas.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Dafne

Disliked: Cleanliness, staff & service, property conditions & facilities
1. El servicio del personal pésimo, para hacer check inn según tienen un número para hacerlo y estuve media hora marcando esperando y nada, busque todos los números por internet del lugar para que me dieran llave o algo y me contesta un sr muy despota que espere a que me contesten del número de la hoja no me dejo hablar, me tuve que ir a cenar y esperar a que la persona me contactara. 2. la habitación se suponía que era para no fumadores y olía horrible a cigarro. 3. Me dan una habitación donde rompieron la estufa y estaban los vidrios en el lugar. 4. La habitación sucia. 5. Nunca mencionan qué hay música en las madrugadas de los edificios contiguos no se podía dormir. 6. No te dan soluciones, tuve que sacar a mi mamá del lugar a la 130am y lo había rentado para dos noches, perdí el costo pero prefiero eso que internar a mi mamá por alguna alergia que pudiera darle. 7. Para estar en esa ubicación es un pésimo lugar para quedarte.
Stayed 2 nights in Jun 2023