"Very helpful and friendly staff. Nice breakfast. Rooms are nice and clean. Free bottles of water everyday. Location is great. Bring a good jacket because restaurants and bars are cold in Puno. Would recommend this hotel."

"Lovely location. Great attention to detail and overall service."

"Our stay at the Sonesta Hotel was nothing short of exceptional. From the moment we arrived, the warmth of the staff made us feel genuinely welcome. They may need to be reminded of any ask twice, but they are really good people. The location is breathtaking. Waking up to panoramic views of Lake Titicaca ..."

"Hotel is centrally located to the main square and Lake Titicaca. Room and bed were comfortable. Bathroom outdated, dark and could use a renovation. Breakfast had the basics."

"Great stay. Lovely view. Loved their welcome cookies. Incredibly helpful staff."

"The hotel was a little dated but clean and spacious room and very good location for the main pedestrian area."