「I was bitten by bed bugs and had more than a dozen wounds. I have photos and videos. No apology at all. Their manager is really terrible. This is the first time I have encountered such a dirty hotel. On the third day, I found 8 bed bugs. I don't want to be bitten anymore. I will change to another hotel immediately.」
「The staff was helpful and accommodating. The room was clean. The only negative issue was the bathtub was clean but had a big hole near by the knob - rusty. Definitely needed replacement. It didn't affect my ability to shower but I wondered if bugs could come in or out of there. Hope they fixed it 😊.」
「This hotel is dangerous and dirty. I booked a room online but when I got there a group of robbers were in the parking lot smoking and looking for people to rob. I didnt check in because I was in fear for my life. I requested a refund and the hotel manager denied it although I basically just drove in and out and didn’t check in. 」
「I didn’t like having to move to another room because the carpet needed to be removed. I am a senior citizen, so it was not easy to go back and forth emptying my room. There was mold in the bathroom tiles, but I took care of that. All in all, I am satisfied with ESA and will always book my rooms with this facility.」
「Oh boy, where do I even start? This isn’t a hotel—it’s an empty box with a bed, a blanket, and a deep sense of regret. Housekeeping? Hilarious. Basic necessities? Only if you enjoy the fine art of begging at the front desk.
The “fully equipped kitchen” is truly something special. I tried boiling water, and after an hour, I started wondering if I had discovered a new state of matter. Pots, pans, plates? You wish. Coffee? Sure, if you bring your own beans, grinder, and machine. Hairdryer? Maybe...
